SUPCASE
SUPCASE Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SUPCASE has a 1.0 star rating from 2 reviews, with consumers mostly dissatisfied and a 100% unfavorable rating distribution; reviewers cite high price and problems with discounts and special offers.
Positive Feedback
Some customers say they like the case design and build quality.
Negative Feedback / Risk Areas
- Frequent SUPCASE customer complaints about wrong items shipped and poor customer service.
- Repeated issues with returns, including no return address and missing return shipping label.
- Perception of high price and unsatisfactory discounts and special offers.
Key Takeaways for Future Customers
- Check fit and compatibility carefully before ordering.
- Be prepared for potential delays or difficulty processing returns.
- Review SUPCASE reviews and consider price versus alternatives.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SUPCASE has a 1.0 star rating from 2 reviews, with consumers mostly dissatisfied and a 100% unfavorable rating distribution; reviewers cite high price and problems with discounts and special offers.
Positive Feedback
Some customers say they like the case design and build quality.
Negative Feedback / Risk Areas
- Frequent SUPCASE customer complaints about wrong items shipped and poor customer service.
- Repeated issues with returns, including no return address and missing return shipping label.
- Perception of high price and unsatisfactory discounts and special offers.
Key Takeaways for Future Customers
- Check fit and compatibility carefully before ordering.
- Be prepared for potential delays or difficulty processing returns.
- Review SUPCASE reviews and consider price versus alternatives.
Media from reviews
Turn one complaint into a collective action
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Verified Reviewer |
Wildomar, California
Supcase bad customer service
I had a very disappointing experience with Supcase. I received the wrong phone case and have been given the runaround trying to return it.
After four emails, I still have not been provided a return address or a return shipping label. There is also no return shipping address listed on their website, which makes the process even more frustrating.
Poor customer service like this makes me hesitant to ever purchase from them again. I would not recommend their products based on customer service alone.
- I really like the case
- Just wrong case for my phone
Preferred solution: Return shipping address
Yonkers, New York
My iPod doesn’t fit, the case is too small for my ipod
My iPod doesn't fit in this case; the case is too small for my iPod. I need to return it. How do I return it when there is no return label?
Preferred solution: Full refund
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