Suntrup Nissan Reviews
Suntrup Nissan Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.4 star rating based on 1 customer review; consumers are mostly dissatisfied and report issues with customer service and discounts. The reported price level is medium.
Positive Feedback
Some buyers report strong deals and attentive sales staff on select transactions, and a few customers describe significant savings purchasing multiple vehicles.
Negative Feedback / Risk Areas
- Repeated complaints about misleading sales promises and poor customer service.
- Reported problems with billing, trade payoff handling, and delayed titles.
- Allegations of aggressive or unethical behavior and persistent Suntrup Nissan customer complaints online.
Key Takeaways for Future Customers
- Check multiple Suntrup Nissan reviews and verify written promises before buying.
- Confirm payoff, title timing, and all paperwork up front to avoid surprises.
- Negotiate offers in writing and document communications about discounts and customer service commitments.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.4 star rating based on 1 customer review; consumers are mostly dissatisfied and report issues with customer service and discounts. The reported price level is medium.
Positive Feedback
Some buyers report strong deals and attentive sales staff on select transactions, and a few customers describe significant savings purchasing multiple vehicles.
Negative Feedback / Risk Areas
- Repeated complaints about misleading sales promises and poor customer service.
- Reported problems with billing, trade payoff handling, and delayed titles.
- Allegations of aggressive or unethical behavior and persistent Suntrup Nissan customer complaints online.
Key Takeaways for Future Customers
- Check multiple Suntrup Nissan reviews and verify written promises before buying.
- Confirm payoff, title timing, and all paperwork up front to avoid surprises.
- Negotiate offers in writing and document communications about discounts and customer service commitments.
Resolved: Suntrup Nissan Customer Care Review from Albert Lea, Minnesota
- - Visited Suntrup Nissan to check Rogues.
- - A young salesman seemed dishonest and made promises he didn't keep, so stay away from Suntrup Nissan.
this is the wrong location. it is the suntrup nissan Missouri.
my wife went to suntrup nissan to look at rogues. we had a young salesman who seems to be a liar.
thier training staff must be proud. they made open promises they have yet to fulfill. my greastest advice is to go to a name other then suntrup. all dealerships lie but this is the worst that we have ever experienced.
i have been buying new cars for over 20 years and this is the absolute worst. i would recommend staying away from here.
Pleasant Hope, Missouri
Positive Experience Review
- - Met Craig Suntrup at Nissan; bought a 2015 Armada for $21,000.
- - Also brought mom back for a 370Z; for just as good a deal, saved over $71,000.
When I showed up at the Nissan store I met Craig Suntrup and he said he would take care of me and we got a 2015 Nissan armada for 21,000 and it is a SL that MSRP for 52,000.. Great fun time with this store , I also brought my mom back for the 370Z and got it for just as good of a deal, so after all 5 off mom,dad,brother,sister,and I got new cars we saved over 71,000 that is how u but your new car
Indianapolis, Indiana
STAY AWAY FROM SUNTRUP!
- - Trade-in payoff was miscalculated and added to the price.
- - The new car has negative equity.
- - Title was not provided within 30 days; sale may be void.
Watch out for this dealer especially if you are a female. Suntrup screwed up the pay-off amount on the trade-in vehicle so they added the amount they lost to the price of new car.
New car has negative equity and cannot sale. Also, Suntrup did not give title within 30 days so the MO DMV considers the sale null and void; however, Nissan stated she signed the financing agreement and would still have to pay even if we took the car back.
Don't buy from Suntrup or Nissan. Check with MO DMV or search the internet for Suntrup complaints if you don't believe me.
BOYCOTT ALL SUNTRUP DEALERSHIPS
- - Drove 120 miles to pick up an agreed Suntrup vehicle.
- - Two Suntrup employees assaulted; Cantrell pled guilty in Dec 2007.
Suntrup is where you find the *** of the car industry. I drove 120 miles to pick up a vehicle I had an agreement on with Suntrup. When I arrived these people tried all types of tricks on me. They did not tell me they were expelled from the Better Business Bureau.
I was assaulted by 2 Nissan Suntrup employees. Cory Cantrell plead guilty in December 2007. Keith Swearingen goes to court on Feb. 25,2008.
I have started a boycott against ALL Suntrup dealerships. See videos of the boycott @***.com, search word Suntrup.
Hans Overton
Hansoverton@***.com
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the *** do you mean they assaulted you? :?
Suntrip is like any other dealership...make the sale and forget you afterwards.
I had a very bad experience too and am trying to get some people together to go to a local new station to see if they will do an expose. Would you be interested?
they are cheaters
All suntrup dealerships cheats. Judge for yourself and you'll find out, eventually.
They also have other dealerships such as West county BMW, Import Limited, just to name a couple. Every single one of them for sure, have had numerous unhappy customers.
All the same dealership but different names. Something must be done to stop this.