Plates

I be been waiting for my license plates for 30 days now 60 they are telling me to drive and not worry with expire temp plates. This in professional and very unpleasant the people that work at Suntrup Kia are very unreliable and not keeping their word. I suggest never buying from south Kia
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#1647147 Review #1647147 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Reason of review
Poor customer service

I am very upset with Suntrup Kia South

I have been dealing with Suntrup since 2013. I traded up and got a brand new KIA Soul in 2015. I had a problem with the car. Had a hard time getting it fixed. I found out today they did not fix the recall that was on my car that they had mentioned while it was in for service at the beginning of December. Things were stolen out of my car while it was in for service. I called the rep never got a return call. The service light came on just after I got it back. Went to Autozone and was told that the code was the same as what it was when it went to them at the beginning of December. I called the rep and no return call. I finally was able to call KIA to get an oil change and to have the code read. My cousin took my car to KIA. The lady in the service department was rude and made a smart *** comment. After my car is paid off I will NEVER go back to Suntrup KIA.
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#1156628 Review #1156628 is a subjective opinion of poster.
Reason of review
Bad quality

Suntrup Kia South - Customer Care Review from Atlanta, Georgia

Bought a 2014 town and country van in March the air went out in early june. Tried for over a week just to get a call but didn't. I had to call and leave messages still no response. They say that they are known for great customer service that is BS. I called 4 times in one day before i actually got to talk to a person only to be told nothing that they can do i have to call the factory they are a kia dealer. They do not stand behind their deals. Do not buy a car from them . Biggest mistake of my life.
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#867465 Review #867465 is a subjective opinion of poster.
Location
Atlanta, Georgia
Reason of review
Poor customer service

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