Suntrup Ford
Suntrup Ford Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Suntrup Ford has 1.0 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Avoid this dealership.".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.
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Verified Reviewer |
Midland, Missouri
Utterly incompetent
Extremely untrustworthy. Repeatedly made promises that aftersales issues would be taken care of but refused to put anything in writing and simply stated I would need to take their word for it.
Over a month after my purchase, they still could not produce a title for my vehicle because of "issues with their titling partner" leaving me with an expired temporary tag and no way to register the vehicle. Multiple requests for an additional temporary tag due to their issues went unresolved.
Calls to my sales person Mike Kearns went unreturned and requests to their titling person Jamie Sutton were ignored because they were "not her department".
I would strongly suggest not doing business with this dealership as they have shown their true character and "Trust me, bro" business style. Once they have your money, they do not care to follow through on their end of the transaction and will flatly refuse to make good on their promises.
- Untrustworthy
- Incompetent
Preferred solution: Apology
User's recommendation: Avoid this dealership.
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