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SunStrong Management

SunStrong Management

sunstrongmanagement.com
What is your customer experience with SunStrong Management?

SunStrong Management Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

SunStrong Management has a 1.8 star rating from 6 reviews; consumers report widespread dissatisfaction with service, responsiveness, and high price levels.

Key Takeaways for Future Customers

  • Expect slow or no responses when requesting contracts or support, based on SunStrong Management reviews.
  • Prepare for billing disputes and difficulty securing refunds or credits.

Negative Feedback / Risk Areas

  • Repeated customer complaints about unreturned calls and missing contract copies.
  • Billing issues and denied reimbursements after outages or bankruptcy transitions.
  • Long turnaround time for repairs and unresolved service calls.

Positive Feedback

A minority of reviewers noted prior installations, but most praise is limited; SunStrong Management customer complaints focus on responsiveness, billing, and contract honor.

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Media from reviews

SunStrong Management - Billing
SunStrong Management - The solar system is not working. Please call. Thank you.
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Show reviews that mention
contract emmons roofing solar lease system home panels address roof solar money
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Suad A Egf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Queens, New York

Need copy of my contract with Sunnova.

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Hello. Im trying to get in touch with Sunnova since couple of months to obtain a copy of my contract with them to be able to sell my home.

Its urgent. No one answers from your side

View full review

User's recommendation: Answer the falls

Ronald H Lrf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Billing

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SunStrong Management - Billing

No body is looking out for me . Com ed is telling me that my solor panels only put out

On6/3thru7/2 only put out 0kwh and then 7/2thru 8/1 only put out 113kwh it's the middle of summer.i need to talk to some ones . These are just some of meny

View full review
Loss:
$5000
Cons:
  • Three different copenhagen serviced account
  • Commonwealth addison never hooked up
  • Along with endless billing prbloms

Preferred solution: Full refund

User's recommendation: Stay away from solar

Humberto Geb
map-marker San Juan, San Juan Municipio

The solar system is not working. Please call. Thank you.

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SunStrong Management - The solar system is not working. Please call. Thank you.

There isn't electricity in our home, and the solar system is not working. Please call 787901****! Ty

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User's recommendation: That they answer the phone.

Sherral C Xhn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Rebate

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My system was down from Sep 5, 2024, to Sept 22, 2025. They were still taking my payments every month, which totaled $550.76.

I called numerous times, and Sunnova told me, 'I had to wait per my contract 3 years before I could submit a complaint.' Now that they have gone bankrupt, I can't get a hold of anyone regarding getting credit for the $550.76! I'm totally pissed and need advice on how to be reimbursed for my money.

View full review
Loss:
$550
Cons:
  • Are not willing to reimburse my 550

Preferred solution: Full refund

User's recommendation: Never deal with a Sunnova company!!!!

Resolved
Tyshae Hlm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker San Juan, San Juan Municipio

Resolved: Paid.

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Updated by user Jan 14, 2026

Don charge. Plese cal 787501****.

Updated by user Jan 10, 2026

Chance from paid.

Original review Dec 29, 2025

Problem from paid Automatic. Please call 178******** My name is Christian Silva Quiñones. Sierra Bayamon.

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Preferred solution: PROBLEM FROM PAID.

Donald A Rdz
map-marker Vacaville, California

Copy of my solar lease

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I have been trying to get a copy of my solar lease for over a month, 2 or 3 times a week and no copy as of yet. They took over Sun Nova in November but when you ask them for a copy of your solar lease they blame it on Sun Nova saying they haven't given them all the paperwork. That's no way to run a business, get it together ASAP!!

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Preferred solution: Copy of my lease

Lalita r Enp

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No solar energy

Ever since the parents has been on the roof almost 4 years ago there is no Solar connection. Ive been trying to call him.

All they do is give me a work order number. I called every month and Im not able to get a hold of anyone. I dont even have you guys phone number. It would be nice if I can speak to somebody or talk to someone and get this squared up.

Its been four years. They didnt have to work and half of them. Its not completed yet.

They still need to take a look at the electrical box theres no battery and so theres no Solar. Also I need a good phone contact and postal address from you guys.

View full review
Loss:
$10000
Cons:
  • Are frauds

Preferred solution: Either finish the job or take the panels off the roof and replace the roof and fix them properly

Aldin Wvq
map-marker New York, New York

Customer service

Return $3,000 for services guided under Emmons roofing co, but was collected and given to Michal, pls return my $3,000. Im a senior citizen living on a fixed income.

Youv had my money for a year, as it was collected to have studs to go in the roof. Im just fining out that the $3,000. Went to Sunnova. I was told by the sales person that he was working with Emmons Roofing Co.

His name is Mikaia. Im Barbara Wanzer. I received an email with VH006820****. Stating that a contract had been cancelled.

I had no idea of a contract. I was going to take Emmons Roofing for receiving the money and never received the service.!Only to find out the money was given to a company who was going to supply free solar panels after the roof was stabilized with the studs.

My email address is: bawanzer@***.com

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Anonymous
map-marker Rockville, Maryland

They will not honour contract from bankrupt takeover of sunnonva, solar panel installer

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They will not honour contract from bankrupt takeover of Sunnonva, solar panel installer.

My original contract states that if my solar panels stop producing power I will be compensated for the loss of production.

Because Sunstronng was purchased in bankruptcy they claim that they are not obligated to honour my original contract.

Is there any other consumers who have the same situation who would be willing to join me in small claims court case?

View full review

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