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Sunshine Mobile

Sunshine Mobile

sunshinemobile.co.uk
What is your customer experience with Sunshine Mobile?

Sunshine Mobile Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Sunshine Mobile has a 1.5 star rating from 2 reviews and consumers are mostly dissatisfied; see Sunshine Mobile reviews for details.

Positive Feedback

Some customers call it a good place, indicating a generally acceptable location or basic service.

Negative Feedback / Risk Areas

  • Repeated refund delays and disputed charges point to billing and refunds problems and recurring Sunshine Mobile customer complaints.
  • Poor communication from staff, including limited English comprehension, affecting service interactions.
  • High price level and dissatisfaction with discounts, exchange, refund and cancellation policy impacting subscriptions.

Key Takeaways for Future Customers

  • Expect potential delays on refunds and monitor bank statements for unauthorized charges.
  • Confirm cancellation and refund terms before signing up to avoid subscription or membership issues.
  • Be prepared to escalate to customer service or manager if initial staff communication is unclear.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Jessica Y Rbe

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Jessica young

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AI Highlights
  • - Refund has been on hold for 7 days and not returned to the card.
  • - Customer is told to wait for the manager or the clerk.
Contains 1 confidential file for company representatives

I been waiting 7 days for my money to be returned back to my card every time I call they tell me wait for the manager when I call and Manager is there. They tell me wait for the clerk that I dealt with that night honestly, Im getting aggravated. My money should not still be on hold pending or anything

Loss:
$24
Pros:
  • Good place
Cons:
  • Communication between the clerks not understanding english very well

Preferred solution: Full refund

View full review
Tracey H Mjf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund

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AI Highlights
  • - Money was taken from my bank account.
  • - I want the funds refunded to my account today.
  • - Please stop taking money out.

You have taken money out of my bank and i want it back today you have been trying for several days and I have declined it but all of sudden you have taken it today so I want you to refund back into my account today and stop taking money out please

Loss:
$30

Preferred solution: Full refund

View full review

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