Sunshine Chevrolet
Sunshine Chevrolet Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment: negative. Recent recommendations include "Avoid!" and reviews describe refused diagnostics, poor follow-up, and alleged unsafe repairs; Sunshine Chevrolet reviews reflect strong dissatisfaction.
Positive Feedback
Customers appreciated that appointments were offered and a quoted 2 hour diagnostic price was communicated when booking.
Negative Feedback / Risk Areas
- Service manager refused agreed 2 hour diagnostic and required leaving vehicle for a week.
- Alleged unsafe repair with a punctured fuel line wrapped in tape and poor follow-up.
- Unreturned calls and lack of accountability reported by multiple reviewers.
Key Takeaways for Future Customers
- Expect to verify diagnostic and service policies and confirm timelines before driving long distances to the Service Dept.
- Document appointments and quoted fees, and consider alternative Chevy dealer if prompt diagnostics and customer service matter.
- Be cautious about accepting repairs without written estimates and follow up promptly on any Sunshine Chevrolet customer complaints.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment: negative. Recent recommendations include "Avoid!" and reviews describe refused diagnostics, poor follow-up, and alleged unsafe repairs; Sunshine Chevrolet reviews reflect strong dissatisfaction.
Positive Feedback
Customers appreciated that appointments were offered and a quoted 2 hour diagnostic price was communicated when booking.
Negative Feedback / Risk Areas
- Service manager refused agreed 2 hour diagnostic and required leaving vehicle for a week.
- Alleged unsafe repair with a punctured fuel line wrapped in tape and poor follow-up.
- Unreturned calls and lack of accountability reported by multiple reviewers.
Key Takeaways for Future Customers
- Expect to verify diagnostic and service policies and confirm timelines before driving long distances to the Service Dept.
- Document appointments and quoted fees, and consider alternative Chevy dealer if prompt diagnostics and customer service matter.
- Be cautious about accepting repairs without written estimates and follow up promptly on any Sunshine Chevrolet customer complaints.
Doylestown, Pennsylvania
Waste of time.
- - Scheduled a 2-hour diagnostic for $155.
- - Neal refused to look at it.
- - Another dealer diagnosed a bad ECM and replaced it in an hour.
Made an appointment with their Service Dept. for a diagnostic for my Chevy van that was having an electrical issue.
Girl who made the appointment said 2 hours would be $155. I was perfectly fine with paying that. Drove 30 miles and took the afternoon off. Got there and the *** Service manager (named Neal) (after acting like he did not know I had an appointment) said he would not even look at it unless I was willing to leave it a week.
Which I could not do! I made an appointment for a 2 hour diagnostic and service manager refused me the service! So I took it to another Chevy dealer, who within an hour diagnosed a bad ECM, and replaced it.
Very happy Sunshine Chevrolet lost $1000 in this process. Couldn't be happier with that outcome!
User's recommendation: Avoid!
Eatonton, Georgia
Totally unsatisfactory experience.
- - Scheduled a 2-hour diagnostic for a Chevy van electrical issue; $155 quoted.
- - The service manager, Neal, refused to look at it unless left for a week.
Made an appointment with their Service Dept. for a diagnostic for my Chevy van that was having an electrical issue.
Girl who made the appointment said 2 hours would be $155. I was perfectly fine with paying that. Drove 30 miles and took the afternoon off. Got there and the *** Service manager named Neal said he would not even look at it unless I was willing to leave it a week.
Which I could not do!
I made an appointment for a 2 hour diagnostic and service manager refused me the service! Unless you have a new car and lots of money do not expect anything out of "Neal"!
User's recommendation: Avoid.
Dupont, Washington
Sunshine Chevrolet punctured our fuel line and repaired with tape!
- - Car brought in for service engine light; two visits.
- - Gas smell under hood; fuel line leaking, taped.
- - Sunshine service is claimed to be the cause.
Took car in because of service engine light. Took two times for them to fix it.
They are the only people to have ever been under the hood of our car. Yesterday we have a strong smell of fuel look under hood and find gas leaking from a line and tape wrapped around it. Sunshine service is the only way that could have happened!
They are refusing to take responsibility for it or returning calls when promised. Have given excuses about no computers working, moving cars and a bunch of others but don't care that I am left stranded with no car and unable to go to work or buy food.
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