Sunset Foods
Sunset Foods Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed to negative sentiment in Sunset Foods reviews with frequent mentions of poor customer service, disappointing discounts and special offers, and a high price level; curbside pick up is praised by some long-time customers.
Positive Feedback
Customers note convenient curbside pick up and generally good product selection, with repeat shoppers praising store offerings and occasional helpful staff interactions.
Negative Feedback / Risk Areas
- Repeated reports of rude or unhelpful staff and management escalating conflicts.
- Complaints about missing sale items from online ordering and flyer mismatches.
- High prices and dissatisfaction with discounts and special offers.
- Several Sunset Foods customer complaints cite poor in-store assistance.
Key Takeaways for Future Customers
- Expect higher prices; verify current promotions before shopping.
- Use curbside pick up if available for convenience.
- Call the store before visiting for product availability and service questions.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed to negative sentiment in Sunset Foods reviews with frequent mentions of poor customer service, disappointing discounts and special offers, and a high price level; curbside pick up is praised by some long-time customers.
Positive Feedback
Customers note convenient curbside pick up and generally good product selection, with repeat shoppers praising store offerings and occasional helpful staff interactions.
Negative Feedback / Risk Areas
- Repeated reports of rude or unhelpful staff and management escalating conflicts.
- Complaints about missing sale items from online ordering and flyer mismatches.
- High prices and dissatisfaction with discounts and special offers.
- Several Sunset Foods customer complaints cite poor in-store assistance.
Key Takeaways for Future Customers
- Expect higher prices; verify current promotions before shopping.
- Use curbside pick up if available for convenience.
- Call the store before visiting for product availability and service questions.
Request
- - Sunset: curbside pickup is great.
- - Some weekly sale items miss online ordering, e.g. NY strip $10.
- - Please ensure all flyer items are online.
Good Morning minor request , Long time Sunset customer
I now use the Curbside pick up a lot (Great) have noted in the
past that some weekly on sale items do not make it to Online
ordering list this week the NY strip steaks for $10.00 were not
listed this is the third time they have been on sale and not listed. Can IT dept.
please be sure ALL items in Flyer and on sale
are ONLINE ordering.
Such great products and service always ,
so just a MINOR request. Thanks Susan Miller
Disgusting trashy employees
- - The cashier threw my change and used a racial slur.
- - A bagger was rude, and staff behavior felt hostile.
- - The manager told me not to return.
I want into sunset foods and the cashier who was a mexican woman literally threw my change at me and called me a white b**** because i said she was acting like a witch because she was rude since the minute i walked in literally staring me down like a lion. Also the black woman who was a bagger was just as rude and nasty.
I have never been to any business where this type if behavior is acceptable! I was in disbelief! I would not return to this trashy place if the offered me a gift card which i am not allowed to return says the manager who did nothing about it and said i had to leave and not return! After me being a customer get change literally thrown at me and called a white b****.
Well they dont ever have to worry about me returning to this trash of a business. What a disgrace of a so called business!
This is customer service?
- - This was my first visit to Long Grove Sunset Foods; the manager just pointed.
- - Stocker asked Seafood dept; could not confirm location.
I was looking around the Long Grove Sunset Foods and had a question. I saw a man who I later found out was the store manager, asked where a product I use for baking was.
This man standing up front of the store without moving just points and says "it's over there". I later found a younger male stocking the shelves and asked him the same question, he went and asked someone in the Seafood department where it is and never told me whether or not he knows where it is.
This was my first time in that store and certainly will never return. There is an abundance of competition for Sunset in that area and being new to the are myself I plan on visiting them
Customer Service
- - Manager berated me for defending rights and insulted my Vietnam Veteran brother.
- - They suggest replacing the flag with a red hammer and sickle.
I recently went shopping at Sunset and asked the head manager to help get me down some coffee. In the process, he began to berate me for standing up for my rights( I contact officials over a number of issues.
1st amendment right). Also for no reason, he insulted my deceased brother who was a Vietnam Veteran. Obviously, they don't care for freedoms as defined in the founding documents or for people who stick up for them. Here's a good idea!!
Maybe Sunset Foods should take down Old Glory in the front and haul up a red hammer and sickle flag.
Knowing their political outlook, that would be more fitting. BTW, Happy Memorial Day(and 4th of July, etc.,) because if the heroes of Sunset Foods management Northbrook has its way we won't have many more.
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This store is a disgrace to businesses. This place needs to remove the racist trashy low class employees they have working here.
Do you believe perhaps it's YOU who's the low class pile of trash?