Anonymous
map-marker Naperville, Illinois

Request

Good Morning minor request , Long time Sunset customer I now use the Curbside pick up a lot (Great) have noted in the past that some weekly on sale items do not make it to Online ordering list this week the NY strip steaks for $10.00 were not listed this is the third time they have been on sale and not listed. Can IT dept. please be sure ALL items in Flyer and on sale are ONLINE ordering. Such great products and service always , so just a MINOR request. Thanks Susan Miller
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Anonymous
map-marker Libertyville, Illinois

Disgusting trashy employees

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I want into sunset foods and the cashier who was a mexican woman literally threw my change at me and called me a white b**** because i said she was acting like a witch because she was rude since the minute i walked in literally staring me down like a lion. Also the black woman who was a bagger was just as rude and nasty. I have never been to any business where this type if behavior is acceptable! I was in disbelief! I would not return to this trashy place if the offered me a gift card which i am not allowed to return says the manager who did nothing about it and said i had to leave and not return! After me being a customer get change literally thrown at me and called a white b****. Well they dont ever have to worry about me returning to this trash of a business. What a disgrace of a so called business!
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Reason of review:
Poor customer service
2 comments
Guest

This store is a disgrace to businesses. This place needs to remove the racist trashy low class employees they have working here.

Guest
reply icon Replying to comment of Guest-1373274

Do you believe perhaps it's YOU who's the low class pile of trash?

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Anonymous
map-marker Long Grove, Illinois

This is customer service?

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I was looking around the Long Grove Sunset Foods and had a question. I saw a man who I later found out was the store manager, asked where a product I use for baking was. This man standing up front of the store without moving just points and says "it's over there". I later found a younger male stocking the shelves and asked him the same question, he went and asked someone in the Seafood department where it is and never told me whether or not he knows where it is. This was my first time in that store and certainly will never return. There is an abundance of competition for Sunset in that area and being new to the are myself I plan on visiting them
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Reason of review:
Poor customer service
Anonymous
map-marker Northbrook, Illinois

Customer Service

I recently went shopping at Sunset and asked the head manager to help get me down some coffee. In the process, he began to berate me for standing up for my rights( I contact officials over a number of issues. 1st amendment right). Also for no reason, he insulted my deceased brother who was a Vietnam Veteran. Obviously, they don't care for freedoms as defined in the founding documents or for people who stick up for them. Here's a good idea!! Maybe Sunset Foods should take down Old Glory in the front and haul up a red hammer and sickle flag. Knowing their political outlook, that would be more fitting. BTW, Happy Memorial Day(and 4th of July, etc.,) because if the heroes of Sunset Foods management Northbrook has its way we won't have many more.
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