Sunroof Repairs Reviews
300 CLAIMED LOSSES
1 TOTAL REVIEW
Sunroof Repairs, leaked within 2 days. No service/help/refund despite 12 mth guarantee
I scanned the internet for sunroof repair companies to do Rover 25. Several came up but the 'most convincing' was sunroofrepairs.co.uk, talking specifically about Renault Clio and Rover 25/MG. Of the three types of repair they offered, I went for the most expensive: complete replacement and 12 month guarantee for £190. Two men came after an appointment was booked and, after only 20 minutes, left leaving the roof in a bit of a mess (oily and dirty) but they had conducted a water test. I paid by credit card and received by email a paid invoice. Two days later, it rained and roof leaked in two places. I phoned the company immediately and they said they would get someone to call for an appointment for a complete re-replacement. I heard nothing for a week and since then I have called their freephone number, two mobiles, left several messages, written emails. Only once have I made contact and I was assured someone would get back within 4 hours. 3 days later I called again and left a message (via email too) that I would start posting my complaints web-wide and that I would be claiming my money back. Unless you hear from me again to say it's been sorted out, AVOID sunroofrepairs.co.uk, based in Chorley with tel. no. 0800 014 ****
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