Sunrise Optical Elkins Park does not stand behind their products and refuses to repair their errors.

After two and a half months I still do not have the glasses I ordered in January! They gave me a pair three weeks after my initial order, but they were so blurry that I couldn't read a thing. The owner (Stan) refuses to admit to fault, so he blamed the prescription. I strongly believed that this was his error and NOT the prescription. To prove a point I had my eyes re-examined and I was right the prescription was correct. My eyeglasses were "supposedly" redone, but now two and a half month later he is still trying to push me into buying a defective pair of glasses. My last visit there he admitted he didn't know what to do. I would never recommend this business to ANYONE!
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1 comment
#736525

I too had a problem with this store. The nose piece bridge was crooked when I went to pick up my new glasses.

I was told that it wasn't that bad and that I would get used to it.

Who are they kidding! I ended buying glasses from another local eyeglass store and they were very professional.

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#303983 Review #303983 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania

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