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Sunlighten Sauna

Sunlighten Sauna

www.sunlighten.com
What is your customer experience with Sunlighten Sauna?

Sunlighten Sauna Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Sunlighten Sauna has 1.3 star rating based on 1 customer review. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "I would not purchase anything from Sunlighten Sauna, as they do not honor their Warranty.".

  • Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.

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DeLuke

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Sunlighten Sauna Does Not Honor Their Published Warranty

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Contains 1 confidential file for company representatives

A couple of years ago I purchased a $4,000+ sauna from Sunlighten Sauna with a Lifetime Warranty on the Wood, Controls, and Heaters. Now, 2 of the 9 heating panels no longer heat up. After several attempts, Sunlighten Sauna will not honor their Warranty, and want me to pay over $1000 for the 2-replacement heaters (plus shipping and installation)!

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Loss:
$1729
Cons:
  • Sunlighten sauna does not honor their warranty

Preferred solution: Reimbursement of $1,728.28 for 2- replacement heater panels, shipping and installation.

User's recommendation: I would not purchase anything from Sunlighten Sauna, as they do not honor their Warranty.

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