Sunjoydirect
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Sunjoydirect Overview
Sunjoydirect has 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "Son't buy from them".
Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.
Grants Pass, Oregon
Need replacement canopy and struts
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Verified Reviewer
Trying to revolve issue
Preferred solution: Let the company propose a solution
User's recommendation: Son't buy from them
Colorado Springs, Colorado
SunJoyDirect - Poor Service - Lousy Staff
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Well Wayne, hate to say it but you are wrong. If you go to their website today and call up their part number L-GZ120PST-1 (Target Sutton Canopy) it will show you a picture of the Target Pagoda which is L-GZ120PST-9.
If I don't know the part or model number, I can only rely on the picture they post for that part number. They are still wrong and haven't corrected it after being informed of it.
As to the ford and buick reference, seems strange that that was the same example the rude customer service person used. Are you related or do you work for them?
Once again, if you order by picture, they do not match. And their site states "it's best to have your correct model number available when purchasing". In the FAQ section it states "Please do not just go by what the gazebo looks like in the picture". If you have no part number, you have to rely on them to be accurate in their data.
They are not. Glad you're not on a jury.
I went on their website to see what it says and it states in black and white on the site not to go by picture. I'm sorry but you are wrong on this one.
I had my model number put in and received the correct one.
If you have a ford car and order a buick part it will not fit, so it is your responsibility to have the correct information. sorry i must defend sunjoy in this case