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SunJoy Group Inc

SunJoy Group Inc

sunjoy.us
What is your customer experience with SunJoy Group Inc?

SunJoy Group Inc Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

1.0 star rating based on 1 customer review, with 100% unfavorable feedback; consumers report difficulty returning items and missing parts and describe the price level as high; recent recommendations include "bDVL" and "I would never order from them again".

Positive Feedback

No positive comments were reported in available SunJoy Group Inc reviews.

Negative Feedback / Risk Areas

  • Returns are reported as impossible and return-email process is unusable.
  • Shipments arriving with missing parts and damaged packaging.
  • Slow or no response from customer service regarding replacements or refunds.
  • Complaints about billing and high price level.

Key Takeaways for Future Customers

  • Check SunJoy Group Inc reviews and documented customer complaints before ordering.
  • Photograph deliveries, save receipts, and expect potential delays securing refunds or replacements.
  • Consider alternatives if concerned about customer service, billing, or membership/auto-ship policies.
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Anonymous
map-marker Orlando, Florida

CAN'T RETURN PRODUCT

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All I tried to do was go online to their return e mail and they make it impossible to return the canopy I purchased when they want images of who knows what up loaded to wherever they want to upload them to. I do not know how to upload anything.OJWENGNJ QWOJRBFjejfnouwhefoyyyyyenebrjr jf

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User's recommendation: bDVL

Donna V Upy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing parts

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I ordered a gazebo and when I received it, the package was torn to pieces and there were 18 parts missing. Now, it's impossible to get a response from them about what they are going to do about it.

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Cons:
  • Poor packing for this heavy product

Preferred solution: Replace the 18 parts so I can use this gazebo

User's recommendation: I would never order from them again

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