Sungevity
Sungevity Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sungevity has a 1.3 star rating from 2 reviews with overwhelmingly negative sentiment; consumers report incorrect phone numbers and high prices, and cite poor customer service and unclear responsibility for repairs.
Key Takeaways for Future Customers
- Check recent Sungevity reviews and confirm service/ownership transfer before purchase.
- Verify contact numbers and warranty/contract transfer to avoid unresolved billing or repair issues.
Negative Feedback / Risk Areas
- Repeated Sungevity customer complaints about unreachable customer service and incorrect phone numbers.
- Reports of no response on refunds, cancellations, or contract transfer leading to high electric bills.
Positive Feedback
No positive comments were provided in the available reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sungevity has a 1.3 star rating from 2 reviews with overwhelmingly negative sentiment; consumers report incorrect phone numbers and high prices, and cite poor customer service and unclear responsibility for repairs.
Key Takeaways for Future Customers
- Check recent Sungevity reviews and confirm service/ownership transfer before purchase.
- Verify contact numbers and warranty/contract transfer to avoid unresolved billing or repair issues.
Negative Feedback / Risk Areas
- Repeated Sungevity customer complaints about unreachable customer service and incorrect phone numbers.
- Reports of no response on refunds, cancellations, or contract transfer leading to high electric bills.
Positive Feedback
No positive comments were provided in the available reviews.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oakland, California
I am the realtor or Matthew Power
- Sungevity system installed in 2015; under contract.
- Need contract copy and maintenance info for the new buyer; phone numbers are incorrect.
He has a Sungevity system installed in his home. It is under contract.
I need inormation regarding the contract, maintenance, etc. as soon as possible. I get zero response from your company. The phone numbers on line are incorrect.
The Buyer could cancel over this. The address. is: 9463 E. Old Wrangler Trail, Scottsdale, AZ 85262, Job # 2015****.
Client # 164****...
I think these are your numbers. Anyway, I need a copy o the contract and what is going on for the new Buyer...HELP!...Matthew Powers is the owner, installation was in 2015
Preferred solution: just need someone to talk with me and return my phone call so I can sell the home
User's recommendation: the number for customer service is incorrect
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSolar service
- Purchased Sungevity panels on 9/5/16.
- Panels have not produced energy since Dec 2021; resolution redirected to Sunrun or Pineapple.
I purchased solar panels from Sungevity on 9/5/16. My panels have not been producing energy since December 2021.
I have tried contacting several times, and continue to be diverted to Sunrun Solar or pineapple for contract issues. However, Pineapple energy and Sunrun Solar states that they did not assume responsibility of our contract as some of the other Sungevity clients did. I do not know who is responsible for servicing contract issues. I have been given the runaround and have an extremely high electric bill due to the panels performance.
I need my panels serviced and have been continuously given inaccurate information. Your assistance is greatly appreciated.
- Do not return phone calls or emails
- Do not repair panels when requested
- Do not honor their service contract
Preferred solution: Fix my solar panels and refund in the amount of the increased electric bill (currently in the thousands)
My system is not working
My solar system quit working after three years and I have no one to contact. The number on their website is not in service.
Preferred solution: Let the company propose a solution
User's recommendation: Buy from a different company.
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That company went under in 2020. The assets were purchased ultimately by Pineapple Energy who operates in California and Hawaii.