Sungevity
Sungevity Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sungevity has 1.2 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "the number for customer service is incorrect", "Buy from a different company.".
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sungevity has 1.2 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "the number for customer service is incorrect", "Buy from a different company.".
Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Oakland, California
I am the realtor or Matthew Power
He has a Sungevity system installed in his home. It is under contract.
I need inormation regarding the contract, maintenance, etc. as soon as possible. I get zero response from your company. The phone numbers on line are incorrect.
The Buyer could cancel over this. The address. is: 9463 E. Old Wrangler Trail, Scottsdale, AZ 85262, Job # 2015****.
Client # 164****...
I think these are your numbers. Anyway, I need a copy o the contract and what is going on for the new Buyer...HELP!...Matthew Powers is the owner, installation was in 2015
Preferred solution: just need someone to talk with me and return my phone call so I can sell the home
User's recommendation: the number for customer service is incorrect
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerSolar service
I purchased solar panels from Sungevity on 9/5/16. My panels have not been producing energy since December 2021.
I have tried contacting several times, and continue to be diverted to Sunrun Solar or pineapple for contract issues. However, Pineapple energy and Sunrun Solar states that they did not assume responsibility of our contract as some of the other Sungevity clients did. I do not know who is responsible for servicing contract issues. I have been given the runaround and have an extremely high electric bill due to the panels performance.
I need my panels serviced and have been continuously given inaccurate information. Your assistance is greatly appreciated.
- Do not return phone calls or emails
- No way to contact anyone
- Do not honor their service contract
Preferred solution: Fix my solar panels and refund in the amount of the increased electric bill (currently in the thousands)
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Canterbury, Connecticut
My system is not working
My solar system quit working after three years and I have no one to contact. The number on their website is not in service.
Preferred solution: Let the company propose a solution
User's recommendation: Buy from a different company.
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That company went under in 2020. The assets were purchased ultimately by Pineapple Energy who operates in California and Hawaii.