Skip to content
Sunday Riley

Sunday Riley

sundayriley.com
What is your customer experience with Sunday Riley?

Sunday Riley Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Sunday Riley has a 3.2 star rating based on 2 customer reviews. Consumers are mostly neutral and reviewers note mixed results from products and concerns about refunds and service.

Key Takeaways for Future Customers

  • Check Sunday Riley reviews for product-specific feedback before buying.
  • Website and product variety are highlighted as positives.
  • Expect medium price levels.

Negative Feedback / Risk Areas

  • Recurring customer complaints about poor customer service and slow responses.
  • Refunds, exchanges, and cancellation issues reported.
  • Occasional damaged or opened items on arrival.

Positive Feedback

Reviewers value the website experience and diversity of products; some say products may work for others despite mixed personal results.

View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Cecile Marie B

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Return items.

AI Highlights
  • - The product does not help with under-eye bags or dark spots within 3 minutes.
  • - Customer requests the return address and account credit.

I have used this for some time now and it does not help. The bags under my eyes are the dark spot as it says it would within 3 minutes.

It just doesn't happen. Also with the Good Genes, I do not see any improvement with my dark spots. I would like for you to send me the address in which I should have in order to return these items as quickly as possible and credit my account.

Thank you. Cecile Marie Bakewell 320 -766 -**** c marie phn I do not feel I have at yahoo.com

Preferred solution: Full refund

User's recommendation: I'm sure that this product will work for others. It just did not work for me.

View full review
Melissa M Aqv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Item arrived open and used

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - The reviewer says customer service is poor and they would not purchase again.
  • - The product arrived damaged and the seller refused to fix the issue.

This companys customer service is the absolute worse. I would never purchase again.

They refuse to fix any issue that arises. My product arrived damaged and they basically told me too bad. I will mever order again and i have told others.

I promote skincare so i will be using other companies in the future. Definitely not sunday riley.

Loss:
$98

Preferred solution: Full refund

User's recommendation: Stay away from this company they will not refund if an issue arises.

View full review
Tracy M Ldi

Product advice

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Original review updated Dec 30, 2022

There was no one available. I had to leave my name in the answering machine. I hope to hear back from them.

Preferred solution: Product advice. My skin is feeling dry from the products I just purchase. I wonder if I need something else?

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article