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Sundance Westies

Sundance Westies

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What is your customer experience with Sundance Westies?

Sundance Westies Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Sundance Westies has a 1.0 star rating from 1 review; consumers report dissatisfaction with reliability, customer service, and high price level.

Positive Feedback

There are no positive comments in the available Sundance Westies reviews; the single reviewer expressed strong disappointment.

Negative Feedback / Risk Areas

  • Customer service failures and refusal to honor refunds after deposit caused a dispute.
  • Perceived unethical behavior and unreliable commitments around litters.
  • High pricing and billing concerns leave customers out of pocket.

Key Takeaways for Future Customers

  • Expect to research Sundance Westies customer complaints and confirm refund policies before paying a deposit.
  • Get contract terms in writing about refunds and future litters; avoid relying on verbal promises.
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Annette A Yyp

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Verified Reviewer

Puppy Scammed By Sundance Westie Breeder

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AI Highlights
  • - Westie breeder asked for a deposit before litter confirmation.
  • - Refund refused; contract did not cover quitting.

Unethical breeder who is not committed to Westies and Not committed to people who love them. This breeder asked for my deposit before the litter of puppies were confirmed.

I paid it in good faith and based on recommendations she provided. While still waiting to confirm the litter she announced that she just got married and will be quitting the business. I was devastated but because of my commitment I did not back out. The pregnancy was confirmed but then my family experienced an health crisis so I asked to be refunded because I cannot apply my deposit to a future litter since she will not have anymore litters.

she refused. She claimed that the contract said NO refunds but the contract did not mention anything about not receiving a refund if she quit the business and I can now not apply my deposit to future litters. She should honor her customers by being transparent as I could have found an another breeder.

Now she has $400 of my money which means that I will need to come up with another deposit to provide to another breeder. Only highly unethical breeders would engage in scamming practices involving live animals

Loss:
$400

Preferred solution: Full refund

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