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Sunbrella

Sunbrella

www.sunbrella.com
What is your customer experience with Sunbrella?

Sunbrella Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Sunbrella reviews show a 5.0 star rating from 1 review, 100% of users would likely recommend, with customers highlighting customer service and the website and noting a low price level.

Key Takeaways for Future Customers

  • Fabric quality praised; good value for price.
  • Customer service can help with orders and parts.
  • Expect communication about replacement parts and shipping timelines.

Negative Feedback / Risk Areas

  • Some customer complaints about third-party product mechanisms and needing to contact other sellers for repairs.
  • Occasional delays in receiving replacement parts.

Positive Feedback

Customers report efficient service for ordering missing parts and praise the Sunbrella fabric and website experience.

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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous
map-marker Houston, Texas

Missing part

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Efficient and was able to order missing part of the umbrella i had purchase at Costco. Will receive in two weeks.

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Hellon Lmd

Sunbrella FABRIC is awesome. ELITESHADE crank failed

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Sunbrella customer service has nothing to do with Eliteshade product mechanism. The fabric is not the problem. Dealt with Amazon.vneedvtovspeak with eliteshade.

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