Erika G Vzd

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Verified Reviewer

Disgusting management and food

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Short haired manager is rude, never wants to help. Grouchy, mean, doesnt answer her pages when needed or takes her sweet time. Also, the food, especially produce is horrible! No one is rotating items, leaving moldy, stinky vegetables sitting out. I dont know if its lazy, dont have more fresh products to put out so they keep the old. I dont know the problem at this location. They think they can get away with it being the only grocery store for miles. You need a secret shopper, corporate, if you even care to go in there and have a discussion with the manager and retrain employees. I have bought my veggies there since we moved here and for the god awful prices you charge ( highest out of everyone around there ) the quality should be top knotch. Never again, its no wonder you only have one star across the board on reviews. You would think you would notice and do something. Shame on your company!
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Loss:
$20
Pros:
  • No pros at the moment
  • Fuming mad
Cons:
  • Customer service
  • Everythingprices
  • Quality

Preferred solution: Apology

User's recommendation: Find out truck dates before you shop to get a better idea on when products will be fresh and been rotated. Hopefully can change my view in future, but not hopeful, this seems to be the new trend there.

Anonymous
map-marker Doylestown, Pennsylvania

Do something

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You should be ashamed for allowing this place to become a filthy dump. Service is terrible and obviously they could care less about the customers and the condition of the facility
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User's recommendation: Stay away

Harley S Mrk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Auburn, Nebraska

Corporate policy

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No answer to my call. Reason for my call. Corporate policy. No answer to my call. No answer to my call. No answer to my call.
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Preferred solution: Let the company propose a solution

User's recommendation: Prices are too high, inventory in low,

Anonymous
map-marker Oklahoma City, Oklahoma

Service Station: Food - no expiration date on packaged "Bon Appetit" food!

I purchased a packaged muffin to eat later. It was a "Strawberry Cheese Muffin" packaged by Bon Appetit Danish Inc. Vernon, California. When I opened it, it did not look fresh.  I found it did not have an expiration date.  It definitely needed one.  It was not edible so I put it in a trash can at the first opportunity.  The staff at Sunmart was sullen and appeared annoyed that we bothered them.  The Sunmart on I-35 and State Highway 53, Oklahoma was deserted and another customer came in and after a few moments left without a purchase. Actually, the annoyed customer, "spun out" as he drove off.  The staff at Sunmart appeared to be interested in just being in a place rather than functioning as a business.  I thought it was a strange place.
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Reason of review:
Damaged or defective
Anonymous
map-marker Yakima, Washington

Sun Mart

Rip off customers, treat employees like ***, ( we witnessed a manager insult a cashier in front of people, and an employee yell out curse words-as a joke- to a customer) rude to people! They go through employees so fast i get used to one and then they're gone. They have had big bosses in there once and they were rude and ignored people like they were better than us customers, phony and completely ignorant of what customers need/want. We wont shop there anymore. We have been to the one in Pasco, Kennewick and West Richland Sun Marts ( in Washington state) and they all have about the same type of employees there.
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Loss:
$50
Isabella h Jkc
map-marker Willamina, Oregon

Rude comment from employee

Went to Sun Mart in West Richland WA to get gas, all I had was change. The girl -Amanda- behind the counter refused to take my money, saying "Oh I don't need all that change!" I told her "its all I got and I need gas" she just looked at me for a second and got snotty with me told me "we cant have all that change in our tills" then walked away! Well I wont be coming back to that store as long as there are rude people like her! I think she should not be allowed in customer service.
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Loss:
$10
3 comments
Guest

Its a gas station, not a bank. They do not haveto take your change for you because you didn't convert it.

Guest

A lot of times stores don't take a ton of change. I learned to get it converted to paper bills first.

Guest

They are a private company and if they don't want to do your banking for you, then they don't legally have to. Get it together fool.

How much gas were you buying anyway? 1/4 gallon????

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