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Sun Life Financial

Sun Life Financial

www.sunlife.com
What is your customer experience with Sun Life Financial?

Sun Life Financial Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Sun Life Financial has 2.2 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "Do not go with sunlife", "Avoid this company, you'll be disappointed!", "Don't buy group Disibility Insurance, it's a scam.", "Avoid".

  • Most users ask Sun Life Financial for the refund as a solution to their issues.

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Harland Sjy

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Misleading advertisement

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I joined up with sunlife for one reason only and that was because they advertise Funeral Plan for the over 50s.... while all the other insurance companies actually advertise Life insurance, at the age of 64 l would certainly not take out a Life Insurance, cut a long story short, l have been with them since 2016 and some months ago.... by chance I have found out l have a Life insurance and not a Funeral Plan and will be paying £26 a month till 2036.Misleading company

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Preferred solution: Full refund

User's recommendation: Do not go with sunlife

Paul L Guz

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Verified Reviewer
| map-marker Halifax, Nova Scotia

To warn consumers about SunLife

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To all who have group Long Term Disability Insurance with Sun Life through their employer. I would would like to warn everyone that the coverage that they promise is deceptive and misleading.

They will do everything, and explore every possible avenue to stall, underpay, or downright underpay your claim. They will use their own physician, to try and override your own acting physician. They will do on-line surveillance on you, as well as they will hire someone to monitor your activities, as to try and catch you doing something inconsistent with your medical condition. They will coerce you into applying for Canada Pension Disability Benefits, so they can steal them from you.

These are benefits that you paid for independently from Sun Life premiums, and they belong to you not Sun Life. Since these benefits are taxable, then you will be required to pay the income tax on this money. Sun Life expects you to be fully upfront and honest with them when you file a claim, but they conveniently fail to mention these things when you purchase a policy for your protection should you become unable to work. This company is out to make huge profits, and they don't make money by paying out claims.

Expect problems, delays, and stress if you continue to deal with Sun Life, because the financial protection that thought you had is a scam. Avoid Sun Life.

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User's recommendation: Avoid this company, you'll be disappointed!!!!!!!

Paul L Guz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Avoid this company

WARNING!!!!!!!

To anyone that has group Long Term Disability Insurance through Sun Life, please be advised that the financial security that they promise you when you purchase the policy in the event you become unable to work due to a medical condition, is a 95% scam. This company will make every effort to deny your claim, no matter how legitimate it my be.

They are unsympathetic, lack empathy, and care only about their bottom line. Please do some research, and you'll find the many others that are struggling with this company to get the coverage they were promised, and paid for. I'm not trying to deliberately destroy the reputation of this company........they are doing that themselves. I hope to post a live on-line video in the future of the false financial security behind Group Long Term Disability Insurance through Sun Life.

Expect delays, and problems if you continue to do business with this company.

You've been warned. AVOID SUN LIFE!!!!!!!!!

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Loss:
$23

Preferred solution: Full refund

Paul L Guz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Disability Insurance

To all those who have purchased, or are thinking about purchasing Long Term Disability Insurance through Sun Life, if you think you will be covered if you are unable to work, as Sun Life claims, then think again. This company makes every effort to deny your claim.

If you are approved, then they will force you to apply for Canada Pension Disability Benefits, so they can take it, leaving you to pay the Income Tax on it.

This company is in business to collect premiums, not pay out claims, and the one thing that you can count on, is that they will keep their own best interests in mind, not yours. Expect problems, delays, and financial stress if you do business with Sun Life.

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Loss:
$23

Preferred solution: Full refund

User's recommendation: Don't buy group Disibility Insurance, it's a scam.

Tony Jha

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wellesley, Massachusetts

Theft

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BEWARE OF SUN LIFE FINANCIAL

THEY WILL STEAL YOUR MONEY. THEY ARE THIEVES.

THEY HAVE NO "CUSTOMER SERVICE" BECAUSE THEY JUST DON'T CARE!

My mother is 96. She opened a Money Market Account 3/21/1991 for $18,219.08. This account was valued at $26,670.43 on 2/20/2000. We closed an insurance policy in January with a value of less than $13,000.

Sun Life emailed me today that this was my mother's original investment with all interest included!

This of course is a lie.

Despite many promises to return my calls and emails, they have avoided discussion of my Mom's policy. It is awful the way they have treated my mother and I and I really resent it.

Tony Raymond

973 Circle Drive

Baltimore, MD 21227

410-247-****

traymond51@***.comAvoidAvoid

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Loss:
$27000

Preferred solution: Let the company propose a solution

User's recommendation: Avoid

Anonymous
map-marker Hamilton, Ontario

Very pleased with Sun Life Financial

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My financial advisor has been very helpful, knowledgeable and honest. He actually talked me out of buying an insurance product that I didn't need.

I am very pleased with my financial plan and investment portfolio. I couldn't be more happy.

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Reason of review:
Good customer service

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