Sun Fresh Reviews
Sun Fresh Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sun Fresh has a 1.0 star rating from 2 reviews; consumers are mostly dissatisfied and recent recommendations warn "Don't go to sunfresh on prospect and linwood".
Positive Feedback
There are no notable positive comments in recent Sun Fresh reviews; feedback focuses on service experiences and product availability.
Negative Feedback / Risk Areas
- Repeated reports of poor customer service and unresponsive management, cited in Sun Fresh customer complaints.
- Allegations of staff misconduct at deli/cashier counters and long wait times.
- Perceived high prices and limited product diversity.
Key Takeaways for Future Customers
- Expect issues with customer service and follow-up; check recent Sun Fresh reviews before visiting.
- Be prepared to escalate unresolved concerns if you need refunds or assistance.
- Consider alternative stores if product variety or timely deli service matters to you.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Sun Fresh has a 1.0 star rating from 2 reviews; consumers are mostly dissatisfied and recent recommendations warn "Don't go to sunfresh on prospect and linwood".
Positive Feedback
There are no notable positive comments in recent Sun Fresh reviews; feedback focuses on service experiences and product availability.
Negative Feedback / Risk Areas
- Repeated reports of poor customer service and unresponsive management, cited in Sun Fresh customer complaints.
- Allegations of staff misconduct at deli/cashier counters and long wait times.
- Perceived high prices and limited product diversity.
Key Takeaways for Future Customers
- Expect issues with customer service and follow-up; check recent Sun Fresh reviews before visiting.
- Be prepared to escalate unresolved concerns if you need refunds or assistance.
- Consider alternative stores if product variety or timely deli service matters to you.
Kansas City, Missouri
Complaint
- - No reply from upper management after several calls.
- - I would like assistance with this matter.
- - An employee tried to steal from me.
No they have not replied to me about this matter yet. So yes I would like some assistance with this.
I've called several times to speak with upper management still no response. I strongly feel that sunfresh management.
This is unacceptable to treat any customer in the from that I was treated. There employee tried to steal from me.
Kansas City, Missouri
Complaint
- - Management has not contacted me about the 3/17/2024 incident.
- - I want to discuss my complaint because I believe it is valid.
- - I think an employee may have tried to scam my card.
No the management team has not contacted me as of yet about the matter that happened on 3/17/2024. And yes I would like to discuss my complaint because it is valid.
There employee causes some manger problems on that day.
I strongly feel that she was trying to scam my banking card. This is not the 1st incident.
Kansas City, Missouri
Complaint
- - Customer says a cashier tried to scam on 3/17/2024.
- - They want to speak with a supervisor.
- - They've called since the 17th and are on hold.
One of your cashier tried to scam me on 3/17/2024. I need to speak with someone that is over the store for more details.
Etc. I've tried calling to speak with the over head several times since the 17th of this month.
I still have not received a call back as of this day yet. I'm actually on hold now.
Complaint
- - They waited long as staff cleaned instead of helping with ham, weight/thickness not given, left after almost an hour, great customer service.
They won't wait on white customers. I waited to get meat cut and she started doing cleanup.
I waited for a long time and she finally came over and i explained i needed this ham if u have. She starts slicing and slams on counter the ham she has sliced. I as k her the weight and she said she didn't know. I then asked her the thickness and she walked away.
She then went on break with not only me waiting but also others.. manager was called and still couldn't get what i needed.
Left after almost an hour of waiting. Great customer service.
User's recommendation: Don't go to sunfresh on prospect and linwood
Kansas City, Kansas
Tried to get something from the delli with five employees present.
- - Customer waited at the deli counter while staff whispered and watched him.
- - At the service desk, he was told to return to the deli, but no one helped.
I was standing at the delli counter waiting for some help. While waiting I noticed several of the employees whispering and looking my way.
After a few minutes I noticed all the employee walked way from the delli counter. Are they taking care of only Hispanic customer or can I a Black man get service here? I went to the service desk to ask for help and there I ran into one of the people that was at the delli counter and asked could I get some help or did I need to go to another store.
He said he would help me if I went back to the deli. I went back and waited about 10 more minutes and he never showed up.
- Customer service
Preferred solution: Let the company propose a solution
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