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Sumsub

Sumsub

sumsub.com
What is your customer experience with Sumsub?

Sumsub Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Sumsub has 1.0 star rating from 1 customer review; consumers are mostly dissatisfied and the rating distribution is 100% unfavorable. The review cites failed identity verification and no response from support, and notes the price level of this organization is high.

Positive Feedback

No positive feedback in the available review; the lone user reported a verification attempt that was not completed.

Negative Feedback / Risk Areas

  • Recurring Sumsub customer complaints mention unresponsive customer service.
  • Complaints highlight problematic billing practices and high pricing.
  • Reported failure to complete verification and lack of phone support.

Key Takeaways for Future Customers

  • Check recent Sumsub reviews before committing to service.
  • Be prepared to escalate if verification fails and confirm pricing upfront.
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Angel S Ipm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Said they could not verify me

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

No answer there was noon there to take my call so I couldnt question about why they couldnt verify me .

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