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Summit Utilities

Summit Utilities

www.summitutilitiesinc.com
What is your customer experience with Summit Utilities?

Summit Utilities Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Summit Utilities has 1.6 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "I wouldn’t recommend for future services.", "Go electric! Save yourself the headache.", "Trust very little of the words they speak".

  • Review authors value the most Website. Consumers are not pleased with Billing Practices and Customer service. The price level of this organization is high according to consumer reviews.

View full overview ›
Anonymous
map-marker Benton, Arkansas

I haven’t had gas for a month and my bill was paid! I’m very upset because I can’t get service in my home.

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I have an old bill that shows where payments were made. Im being denied new service because of an old bill.

Im very frustrated and disappointed that a customer would get this kind of treatment!

Im 61 years old and have disabilities. I need hot water!

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Jatavia Psj
map-marker Benton, Arkansas

I’ve had no gas service for a month. An old bill shows that I paid payments. Somewhere else shows I made no payments. I have a ticket for this but it has been almost a month. I’m very frustrated! If ,

Im very upset and frustrated not having gas for a month! If the statement shows I made payments, then why cant I get service while waiting!

I shouldnt have to wait on a ticket to get resolved.Im 61 years old and have never experienced anything like this before! Its not fair to deny someone of gas.

I have disabilities and need hot water! This is very disappointing!!

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User's recommendation: I wouldn’t recommend for future services.

Mark C Iki

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Mcrae, Arkansas

Worst utility company EVER. Everyone knows it. Don’t even need to go into all my problems with them.

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No need to post my problems here. Its been stated multiple times on every review site I've been too, even BBB.

Wow, what a sorry excuse for a utility company!

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User's recommendation: Go electric!! Save yourself the headache.

Antigonus T

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Summit Utility seems to be a ripoff and a scam

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Original review updated Apr 18, 2023

I've only been with Summit Utility for about 2 months now because of CenterPoint transition

I'm only writing this to put this out there for all to see because I can't understand how these people and be able to sleep at night , And I'm only getting SSI / SSD only.

I can't understand this company , They charged me a month ago for something like $85 worth of heating fuel which I excepted even though it was high because I did use the home heat, water heater, Gas stove and what ever else I can't think of at the present time So it was paid for that month , Before the next month came around I said that I was going to use my space heaters to keep warm and I did it the whole month even though I was freezing my backside off , fingers numb , Nose frozen exc, exc ,

I only turned the gas heater on about four times in the entire month ( one time each ) and then I would turn it off and no more till maybe a couple weeks later and the water heater I only turned on when I needed to shower and then turned it off it was never on during the shower it was always turned off before I even went in to the shower and the water heater was always turned off when I heard it shut off which wasn't long and I would turn the *** back to off position . I use a dishwasher but I don't use gas for washing dishes or anything because my dishwasher heats that up. I only used the gas stove about four times in the whole month

And I was so determined to cut my gas bill down this coming month

and was so proud of myself for doing it with very little gas used So I awaited my upcoming monthly bill with anticipation to see how low it would be

So much for smiling on this bill, Because they just cover it in *** I may as well just lay myself on the ground and have them bare their *** and take a *** on me .

It came out $20 less then the month before and that month I used way more gas then this month . And that month as I stated above was $85 just to round it up and this month I about froze my nuts off just so this company to bend me over a chair and *** me up the *** while I'm praying to god they use lube with a $65 gas bill WTF !

I hate these rich pigs screwing over the little guy when all we are trying to do is live a normal life on our SSI / SSD checks if there is such a thing as normal

UPDATE : 4/18/2023

I found out about a month after I wrote this review that I was being charged late fees ever since summit took over centerpoint energy

Now of all the years that I have been with centerpoint energy I have always, I mean always paid my bill 3 weeks ahead of the due date. I have it set up through my bank to pay it every month on the 5th

I have been doing this since the year 2007 so how the *** does summit see that I have late fees and they from what I can tell they have been charging me like $20 to $30 and sometimes less I had to really take a look at one of my bills to see what they were doing and they were adding it in in small amounts as if someone wouldn't see it .

*** YOU SUMMIT I still hate you

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Cons:
  • Ripoff scam liars

Preferred solution: Price reduction

User's recommendation: Trust very little of the words they speak

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