SUMMIT One Vanderbilt
SUMMIT One Vanderbilt Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SUMMIT One Vanderbilt has a 4.0 star rating from 1 review and consumers are mostly satisfied; price level is high and some reviewers note issues with customer service and discounts.
Key Takeaways for Future Customers
- Check the refund policy and consider flexibility before booking as SUMMIT One Vanderbilt reviews mention strict refunds.
- Expect premium pricing and limited discounts; confirm accessibility and rescheduling options if needed.
Negative Feedback / Risk Areas
- Customer complaints focus on a rigid refund policy and difficulty obtaining refunds after travel disruptions.
- Poor customer service response, limited after-hours support, and challenges for visitors with disabilities when rescheduling.
Positive Feedback
Overall sentiment leans positive with a favorable rating distribution and general satisfaction from the single reviewer.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
SUMMIT One Vanderbilt has a 4.0 star rating from 1 review and consumers are mostly satisfied; price level is high and some reviewers note issues with customer service and discounts.
Key Takeaways for Future Customers
- Check the refund policy and consider flexibility before booking as SUMMIT One Vanderbilt reviews mention strict refunds.
- Expect premium pricing and limited discounts; confirm accessibility and rescheduling options if needed.
Negative Feedback / Risk Areas
- Customer complaints focus on a rigid refund policy and difficulty obtaining refunds after travel disruptions.
- Poor customer service response, limited after-hours support, and challenges for visitors with disabilities when rescheduling.
Positive Feedback
Overall sentiment leans positive with a favorable rating distribution and general satisfaction from the single reviewer.
Turn one complaint into a collective action
Refund due to circumstances out of my control
- - Confirmation ID 202503**-**170956; delayed.
- - 3 alt flights had no seats together; I traveled with minor children.
- - Trip canceled; refund requested.
Other vendors/businesses required proof of my situation. Once they received proof they provided refunds. SUMMIT One Vanderbilt is the only business that has refused to even reply to my request.
Hello! My confirmation ID is 202503**-**170956.
Our flight was delayed by the airline. The 3 alternate flights did not have any seats together and I am flying with minor children by myself so that was a must. As a result of this we had to cancel our whole trip. I can provide proof of what I am saying.
I am requesting a refund for circumstances beyond my control. Thank you for any consideration you give this matter.
Kathleen Skoldqvist
User's recommendation: I do not recommend this business due to their refund policy
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLanguage
LLAME FUERA DE HORAS LABORABLES Y NO OUDE CONSEGUIR MIS ENTRADAS COMO VETERANO. LO INTENTARE MAS ADELANTE
New York, New York
Missed visitation due to illness emergency, couldn’t reschedule for another day
I wouldve hoped for more understanding and could have told us to come another day. People with disabilities should be understood.
User's recommendation: If you’re not sure you can’t make it, don’t make schedule ahead of time
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