Refused to warranty new product

Beverage cooler would not cool properly, after sending multiple service that attempted to repair it and failed. They claimed it was not a warranty items and would not replace it after beginning the process to ship a new one. Extremely rude and unprofessional and insulting upper management. Stay away, not an ethical company.

User's recommendation: Don't deal with them.

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#1867120 Review #1867120 is a subjective opinion of poster.
Howell, Michigan
New Reviewer

Don't Buy Didn't work and NO Customer Service

Purchased a built in gas oven from them in November that was supposed to be delivered before Thanksgiving. Barely made it before Christmas but it didn't work once installed by them. We have contacted them every few days and they have done NOTHING. They don;t return calls and keep setting up repairs with companies that won't work for them!!! I survived the CampFire in Northern California but had to move south. We wanted to have Thanksgiving but it didn't arrive by the projected arrival date . Not even close. It did arrive before Christmas but didn't work from day one. So far they have ruined my Thanksgiving, my Christmas, my New Year, my Birthday, my son's birthday and Valentine's Day. No home cooked meals for over three months now and they seem to not care one bit. Finally filed with Amazon today to make them take it back.
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#1478181 Review #1478181 is a subjective opinion of poster.
  • Late delivery and absolutely no customer service
Reason of review
Damaged or defective
Preferred solution
Full refund

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