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Summersalt

Summersalt

www.summersalt.com
What is your customer experience with Summersalt?

Summersalt Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Summersalt has 2.9 star rating based on 7 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Good product.
    Cons: Fraud, Not getting a response.

  • Recent recommendations regarding this business are as follows: "Avoid", "Fraud company.", "Do not recommend", "Dont buy from sommersault", "Good swimsuits".

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Anonymous
map-marker Washington, District Of Columbia

Ordered 2 items - charged for them. 6 weeks later, nothing

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One email saying the order was delayed but nothing else. No response to request for more information.

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User's recommendation: Avoid

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Miami, Florida

I just wanted to find out what's going on.

Contains 1 confidential file for company representatives

I checked my banking account and noticed that your company withdrew $49.98 on 10/13/2023 and I don't know anything about this and I would really like someone to get ahold of me about this.

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Jan D Wcp

Horrible fraud

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Fraud: Made an order. Did not indicate could not return for full credit, due to discount.

Received an email confirmation after placing order of this policy. False Adv. They got my order & funds. I requested cancellation same day before shipping by email, phone message & this review.

No one responding or answering phone. Called Crediting agencies & reporting Fraud.

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Cons:
  • Fraud

Preferred solution: Full refund

User's recommendation: Fraud company.

Anonymous
map-marker Fairhope, Alabama

I was charged twice on my order.

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I ask for full refund on all 3 suits because they dont fit. And now they will not not give it.

Well, I paid full price. And Ive tried and tried to get their attention for the site to give me full refund. Website showed the discounted price, but I did not get the discount. And now they wont give me full refund because theyre saying I got the discount and wont refund.

AND they dont give refunds. You have to EXCHANGE ONLY. Its useless. Never shop here!

Theyll take your money. Very disappointed.

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User's recommendation: Do not recommend

jeannette r Mer

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Need to cancel purchase just placed

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Did not have the opportunity to apply code sale30 to my purchase of a dress , need help!!! Just want code applied to my purchase.

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Loss:
$30
Pros:
  • Good product
Cons:
  • Not getting a response

Preferred solution: Have code sale30 applied to my recent purchase

User's recommendation: I just need the problem resolved.

Michelina B

Order 200**** paid for next day

Im on vacation if order does not come within the next 2 days. I will no longer be at the address. I paid for fedex next day

If you cannot deliver Then please cancel order and issue a total refund

Michelina Belmonte

201-693-****

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Loss:
$102

Preferred solution: Full refund

Anonymous
map-marker Shawnee, Kansas

Return

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It didnt fit. This is the second time I have explained all of this. Obviously a robot is reading it.

When I receive the next suit, and it doesnt fit, I am returning it and I want a refund.

I cant oay $80 for a suit that doesnt fit.

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User's recommendation: Dont buy from sommersault

Jeanice P

I don't know my order number

I received a second bathing suit just like the first one. I ordered a bathing suit but I did not receive it.

I thought it must have not gone through.

I ordered another bathing suit which I received Monday and another came today. I just need to return or exchange but I do not have my order number.

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Preferred solution: Full refund

Anonymous
map-marker Bartlesville, Oklahoma

Iam not disappointed I explained my discontent is related to the website, I could not place the promo code and I payed more for the dress than I should.

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No complaints I want the discount applied to my purchase .I just need someone to look read my complaint and act on it.

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User's recommendation: Good swimsuits

Anonymous
map-marker Zion, Illinois

Superb quality, diversity of products. Excellent customer service

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I had a return, asked for gift card for return. Summersalt issued it.

I didnt find it in my emails. They reissued it and I got it. And customer service followed up. Great customer service.

I will probably spend the gift card x 2 as the clothes all wonderful. My daughter who are fashion conscious go to their website or catalogue to get their seasonal clothes; I will too

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User's recommendation: Highly Recommend this company

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