The Summerlin House is a HUGE RIP OFF!!!
Why is Joyce and the Summerlin House still in business??? She takes your money and then you never hear from her again. At first, she makes you feel like she is there to cater to your every need, but once she gets you signed and receives your deposit, you won't hear from her. She takes what should be the happiest experience of your life and turns it into a NIGHTMARE!!! If you try to backout and cancel (before she does anything for you), goodluck getting your money back. She should be in prison!!! The owners of this property needs to kick her out and find someone to run the business. What ashame that she is destroying what should be a beautiful wedding venue. Do your homework. Read reviews. Do web searches for her name. Search County Clerk Records.
Santa Ana, California
The summerlin house
My fiance & I are "supposed" to get married on Oct 7, 2012 @ the Summerlin House in Thornton Park. We have been scammed, swindled, mislead & lied to by Joyce Hensley-Adams, sole operator/manager/coordinator of the venue. Please note, Joyce does not own the space, she rents it & from what I found by checking public records, she won't be there much longer. Upon learning that Joyce's promises & claims were fraudulent, we decided we no longer wanted to do business with her for fear she would ruin our special day. Joyce promised to refund our money due to our services not being rendered, but unfortunately we've been given many excuses & several changed stories as to why she has not come through yet. It saddens me that someone can rip people off repeatedly & get away with it. Hopefully soon there will be another owner to this awesome venue. Do NOT do business with this woman!!
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