Summer Infant
Summer Infant Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review; consumers are mostly dissatisfied with a 100% unfavorable distribution, reports cite high price levels and issues with Discounts and Special Offers and Diversity of Products or Services, and advise to check all paperwork and contents.
Positive Feedback
No notable positive feedback appears in the provided Summer Infant reviews.
Negative Feedback / Risk Areas
- Recurring missing parts and defective items leading to repeat purchases and returns.
- Poor customer service and difficulty resolving issues or getting refunds due to lost receipts.
- Frequent failures in baby monitors (night vision, picture) and stroller component defects.
- Numerous Summer Infant customer complaints about replacements and support responsiveness.
Key Takeaways for Future Customers
- Inspect shipments immediately and keep receipts to support refunds or warranty claims.
- Consider product longevity vs price before buying given reported failures.
- Contact customer service early and document interactions when following up on issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
1.0 star rating based on 1 customer review; consumers are mostly dissatisfied with a 100% unfavorable distribution, reports cite high price levels and issues with Discounts and Special Offers and Diversity of Products or Services, and advise to check all paperwork and contents.
Positive Feedback
No notable positive feedback appears in the provided Summer Infant reviews.
Negative Feedback / Risk Areas
- Recurring missing parts and defective items leading to repeat purchases and returns.
- Poor customer service and difficulty resolving issues or getting refunds due to lost receipts.
- Frequent failures in baby monitors (night vision, picture) and stroller component defects.
- Numerous Summer Infant customer complaints about replacements and support responsiveness.
Key Takeaways for Future Customers
- Inspect shipments immediately and keep receipts to support refunds or warranty claims.
- Consider product longevity vs price before buying given reported failures.
- Contact customer service early and document interactions when following up on issues.
Media from reviews
Turn one complaint into a collective action
Muskegon, Michigan
Missing parts poor customer service
Better customer service. I had to buy one thing twice then there were missing pieces.i cant come up with 104 more symbols I dont have anything more to say. Zzzz
User's recommendation: Beware be sure to check all the paperwork and look to be sure everything is there
Commack, New York
Mommy issues with the monitor for the 15,000 time set
- I want to speak to Son directly.
- Monitors fail: sound present but no picture; gift returned via Amazon with no receipts, at least 34 times.
I really would like to speak to Son directly. I dont want to write back-and-forth emails this is been going on since the babies one we sent back for monitors and they kept giving us new ones.
It works when its plugged in and then you see no picture you hear sound it works without not without anything and we hear sound. It is horrible. I dont know why we keep getting these dummies, but I really rather speak to somebody because this is not gonna get me nowhere. I dont have receipts I cant find anything.
This was a shower gift that we started with a returned it through Amazon. without not without anything and we hear sound. It is horrible. I dont know why we keep getting these dummies, but I really rather speak to somebody because this is not gonna get me nowhere.
I dont have receipts I cant find anything. This was a shower gift that we started with a returned it through Amazon at least 34 times.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStroller
I have a purple 3D lite stroller that I purchased and the one foam handle has cracks in it already. Used one time.
Preferred solution: Replacement handle
Baby video monitor
- Bought a Summer Infant monitor at Toys R Us in Parma, OH four months ago.
- Night vision stopped; only a crib outline is visible; model discontinued.
My wife and I bought the summer infant video monitor from the toys r us in Parma ohio 4 months ago. Last month the night vision stopped working.
All you can see is an outline of the crib. I was upset to say the least, we looked it up on the Internet and we came across a ton of complaints. Anyhow, I went into to toys r us and the lady there said sorry to hear that they discontinued that model.
I am now forced to buy a new one 4 months after I bought this. The model # 392****h11.
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