Items Not Received

My order from Sumissura was expected by May 21, 2021, but it's been over a week and the items have not yet arrived. The frustrating problem is I am unable to contact the company to talk to someone. Tracking the items is completely unhelpful. For this reason, do not order from them.

User's recommendation: Expect no customer service.

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ID
#2578874 Review #2578874 is a subjective opinion of poster.
New Reviewer

Im a 2x. And was sent a 10x my birthday is 11-24-

I been ill and want a refund or a smaller suit please help me. I tried to have it altered and was told $300. Please contact me asap

User's recommendation: ALWAYS. HAVE CONTACT NUMBER.

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ID
#2243214 Review #2243214 is a subjective opinion of poster.
Pros
  • Contact number
Cons
  • No contact number
Loss
$200
Preferred solution
Smaller suit or money back
New Reviewer

Not as represented

Sumissura - Not as represented
Sumissura - Not as represented
Sumissura - Not as represented
Ordered custom blazer. Paid for upgrade. The blazer was not the same style or the measurements I supplied. The back has a huge hump of material. Immediately contacted Sumissura when I received the order. Did not need to try it on to see I was deceived. I attached the custom fit preview along with the unconstructed blazer I received. The company kept my money and did not take responsibility.
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ID
#1235462 Review #1235462 is a subjective opinion of poster.
Product
Sumissura Blazer
Reason of review
Not as described/ advertised

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