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Gift card service

worst service ever. You cannot get anyone to speak with you about a major issue. It has to do with Sullivans gift cards.
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ID
#1419952 Review #1419952 is a subjective opinion of poster.
Location
Philadelphia, Pennsylvania
Service
Sullivans Steakhouse Customer Care
Reason of review
Not as described/ advertised
Loss
$20
Preferred solution
Deliver product or service ordered

Reservation are a joke @ Sullivan's Naperville, IL

Made 7:15 reservation. Restaurant called to confirm time. We sat down @ 8:00. We were told on leaving that....:"if you want to eat @ 7:15 make your reservation @ 6:45 "- by a hostess. This place is an overpriced joke. Service by waitress was slow and inattentive. Managers running around acting important and nothing getting done or customers being served. Every reservation was late; Everyone was quietly upset but the restaurant did nothing for its customers. The least that they could have done was call us prior to our time and let us know that there would be a wait. I guess courtesy and common sense don't matter when you're this self important and arrogant.
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1 comment
#754132

got some informations

ID
#462223 Review #462223 is a subjective opinion of poster.
Location
Naperville, Illinois

About

Sullivans Steakhouse Privacy Policy
THE COMPANY DO NOT KNOWINGLY COLLECT PERSONAL INFORMATION OF INDIVIDUALS WHO ARE NOT RESIDENTS OF THE UNITED STATES, NOR FROM CHILDREN UNDER THE AGE OF 13. BY USING THE SITES OR SERVICES, THE USER OF WEBSITE HEREBY CONFIRM THAT THE CUSTOMER ARE A RESIDENT OF THE UNITED STATES AGE 13 OR OLDER, AND HEREBY THAT THE USER OF WEBSITE AGREE TO THE TERMS OF THIS PRIVACY POLICY. IF THE USER OF COMPANY SERVICES DO NOT AGREE WITH THIS PRIVACY POLICY, THE CLIENT MUST NOT USE THE SITES OR SERVICES. Certain Services may ask The User of company services to register an account with The Company or otherwise provide certain personal information. Such information, if collected, will be voluntarily provided by The Customer through the Site or through such other third-party service providers as Sullivans Steakhouse may utilize in the future. Standard Server Log Information (as defined below). Please note that The Client of Sullivans Steakhouse may need to take additional steps beyond changing The Customer's browser settings to refuse or disable Local Shared Objects and similar technologies.
To read more: https://sullivanssteakhouse.com/privacy-policy/
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Customer Care

Summary

Sullivans Steakhouse is a restaurant offers their visitors fine dining and live music. The main dishes, of course, are variety of steaks. Also, Sullivan’s Steakhouse provides fresh seafood, side dishes, entrees, house-made desserts, and so on and so forth. Sullivans Steakhouse promotes a free cheesesteak eggroll appetizer for all customers who sign up for E-Club. Restaurant provides gift cards available in any amount, and redeemable at any Sullivan’s Steakhouse, Del Frisco’s Double Eagle Steak House or Del Frisco’s Grille nationwide. Sullivan’s Steakhouse restaurants located in 19 U.S. states. The restaurant has pages on Facebook, Twitter and YouTube.

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