
Unclaimed
Sullen Art Co
138
CLAIMED LOSSES
5
TOTAL REVIEWS
Sullen Art Co Reviews
Backpack I bought
Backpack for $200 every single thing on it ripped the zippers the side of the bag the bottom of the bag I got in contact with them. They said my warranty was over and to take it to a seamstress. They didnt even offer me a discount to get another bag they didnt even try to do anything to help me but said oops the warranty is over sorry cant help you take it to a seamstress and when you buy clothes from them and put them in the dryer they shrink, so do not buy anything from this place because they use cheap quality to make their stuff and they charge way way too much money for it. Its a rip off I would stay away from them from them User's recommendation: Do not buy from this company
ID
Location
Winter Springs, Florida
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Verified Reviewer New ReviewerNeeded to change address
I ordered a xl shirt for my husband and when I pushed to confirm , it was to late. I emailed customer service and they responded right away. They changed the address correctly, I was pleased and thought I was going to get my husband shirt. When I received it it was a wrong order. I had 3 shirts and all the size large. I emailed some guy named Derrick, and showed him the pictures of shirts and receipts. He said he was going to fix it and send me a Xl shirt.He never said he would send me a shipping label to send back the shirts that were wrong, so I figured I will pay for it myself, since he was going to fix the problem.I sent the 3 shirts back and waited for my XL shirt. Received it on Jan.27, 2023, and when I open it. It was wrong again. Very disappointed and so was my husband. He wanted this shirt for his birthday on Monday.He is a big fan of Sullen shirts and buys at least 6 shirts a month. Anyways we were disappointed on the wrong size again.We will never order online again, and this was our first time. Normally we go to the stores to buy the Sullen shirts.Customer service was no help online but I know we will just continue to buy at retail stores. User's recommendation: I wouldn’t bother
ID
Location
Houston, Texas