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Suits Outlets

Suits Outlets

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What is your customer experience with Suits Outlets?

Suits Outlets Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Suits Outlets has a 2.4 star rating based on 5 customer reviews, with 60% unfavorable and 40% positive. Consumers are mostly dissatisfied. Price level reported as medium.

Key Takeaways for Future Customers

  • Read Suits Outlets reviews and check sizing notes; Italian cut may run slim.
  • Expect possible delays and verify tracking after purchase.
  • Document exchanges and refunds; contact customer service early.

Negative Feedback / Risk Areas

  • Frequent complaints about missing or late orders and wrong items.
  • Exchange, refund, and cancellation issues with partial refunds reported.
  • Some reports of rude customer service representatives.

Positive Feedback

Several customers praise suit quality, good fitting for some sizes, helpful reps, fast shipping, and order tracking.

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Media from reviews

Suits Outlets - I haven’t received my order
Suits Outlets - Quality suit fits me wellSuits Outlets - Quality suit fits me well - Image 2
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Show reviews that mention
order money suit partial refund men seersucker seersucker suit website picture jacket package trustpilot
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Anonymous
map-marker Wenonah, New Jersey

DEAR SIR, PLEASE SEND INFORMATION SO I CAN RETURN THE MEN SEERSUCKER SUIT BECAUSE IT IS NOT AS SHOWN IN WEBSITE PICTURE. THANK YOU.

AI Highlights
  • - The men's seersucker suit does not match the website picture.
  • - The customer wants to return the suit.

DEAR SIR, PLEASE SEND ME WHATEVER. I NEED TO HAVE SO I CAN RETURN THE MEN SEERSUCKER SUIT.

THE SUIT IS NOT AS IT APPEARED IN YOUR WEBSITE PICTURE. BECAUSE IT WOULD MAKE ME LOOK LIKE A CLOWN IF I WORE IT.

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LaVerne S Zsb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Houston, Texas

I haven’t received my order

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AI Highlights
  • - Payment taken on 11/04/2023; order not received.
  • - Other orders arrived; this one has not; holiday may have affected delivery.
Suits Outlets - I haven’t received my order
Contains 1 confidential file for company representatives

Yall took my money on 11/04/2023 and I havent received my order. I have been waiting for this order and I have order from other online purchases and received those orders. I thought that the Holiday had something to do with me not receiving my order but my orders from everyone elses items I received them.

Loss:
$100
Pros:
  • Negative
Cons:
  • Negative

Preferred solution: I would like to receive my order cause I ordered this for a gift for my husband

View full review
james k Eao

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Paid for a hat I never received

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AI Highlights
  • - Ordered a hat in November; the hat arrived too small.
  • - Return shipping was charged.
  • - Later phone order stated it was in stock, then out of stock.
Updated by user Feb 28, 2024

You will see the devil in church before. I do any business with these jokers

Original review Feb 27, 2024

In November I ordered a hat. I was shipped a hat way too small. They made me pay for shipping back Awhile later I ordered the hat by telephone and was assured they had it in stock Then awhile later they contacted me to say sorry it was out of stock A FEW WEEKS I decided to give them one more chance Bad idea They sent me a cheap walking suit I have always a baseball fan and I adhere to the motto three strikes and you are out I demanded my money back and a rude service rep refused to do anything, so i contacted the credit card company and the cretins lied and said I did get the hat so they could keep their greedy, grubby paws on my Buy your clothes from a reputable money

User's recommendation: BUY YOUR CLOTHES FROM A REPUTABLE COMPANY

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Tom S Qvc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Partial Refund

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AI Highlights
  • - Returned order; partial refund due to a jacket stain.
  • - Tried on once and returned in original packaging.

Returned an order and received a partial refund, was told they found a stain on the jacket. I tried it on once and returned it in the original package.

Read a similar review on Trustpilot. Don't advertise full refunds if you're going to rip off the customer.

User's recommendation: Beware

View full review
Terry Crosby C

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have returned x 2 Hats that I originally ordered in XL Sizes which were way to big. I shipped back to you last week and spoke to a Suits Outlets Representative who ordered the same x 2 Hats in a L.

AI Highlights
  • - Waiting for 2 hats in size L.
  • - Original XL was too big; exchanging for LARGE before Christmas.

Just waiting on my 2 x Hats to be Delivered in a Size L. This is a straight exchange x 2 Hats that I shipped back to you last Week.

The x 2 Hats were originally ordered in a Size XL which both were waaay to big.

Pray I receive these x 2 Hats before Christmas.! In Size LARGE.!

View full review
1 comment
Guest

It's your own fault. You thought your head was as big as everyone says it is. Go you ordered one for Andre the Giant.

Roger C Mbx

Refund

Wrong season and color wanted Olympus glen plaid 40/34slim 3-piece suit refund please!!!please stop being so damn difficult what is the problem

Preferred solution: Full refund

User's recommendation: Don’t know just yet until we do business on my exchange or refund

View full review
Michael L Kfz

Quality suit fits me well

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AI Highlights
  • - Suits Outlets fits well; black suit and blue tuxedo.
  • - Initially told pants size couldn't change, but they fit; I recommend Suits Outlets.
Suits Outlets - Quality suit fits me well
Suits Outlets - Quality suit fits me well - Image 2

I purchased quite a few suits online, most of them don't fit me ( I wear big size), but this time I am surprisingly pleased - I got 2 suits from Suits Outlets, a black suit, and a blue tuxedo, they fit me perfectly! At first, I was told I cannot change the pants size, and not sure they are right for me, but it turns out fits me very well.

I am very pleased with Suits Outlets and will be returning to buy more suits soon.

The reason I leave this comment is that Suit&Tuxedo do not have to cost too much as a guy like me will need to wear them a lot in daily life. I don't want to spend too much on one suit, so I still get a chance to put more style/color in my wardrobe.

So for anyone like me, I would recommend Suits Outlets to you.

Pros:
  • Customer service
  • Good fitting
  • Good price
View full review
Leelah Cel

Thanks Chris and suit outlet

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AI Highlights
  • - Chris gave good advice and great service.
  • - Navy DB suit not 100% wool; all-season.
  • - Shipping 4 days; tracking; exchange for 44R before return.

I have to express my appreciation for suit outlet company and especially Chris. He gave me really good advice.

i bought a navy double breasted suit. Chris told me the suit was not 100% wool and i accept that because i'm looking for a all season suit. The shipping took about 4 days. And i received both email and text for tracking my order.

I love that! First time the cloth was too small, we exchanged for a larger size to 44R. I received exchange even before I shipped back the return. That's really amazing.

They are honest people and really want to have a name in this industry. The quality is perfect.

i Will be your loyal customer! For anyone who will purchase from this company, be aware they use Italian cut, so if you go with slim fit, make sure to go one size larger.

Pros:
  • Suit quality
  • Customer service
Cons:
  • Size is smaller than i expected
View full review

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