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Suit Direct

Suit Direct

www.suitdirect.co.uk
What is your customer experience with Suit Direct?

Suit Direct Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Suit Direct has 2.1 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Good pricing.
    Cons: Poor customer service.

  • Recent recommendations regarding this business are as follows: "Don’t bother proof SD799074", "A mostly good company, just watch out over deliveries".

View full overview ›
Pauline G Rql

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Bexleyheath, Bexley

To return an item

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Your phone number did not ring at all.

Order Confirmation

Hi pauline,

Thank you for visiting Suit Direct. Our team are assembling your order now.

Hang tight itll be with you soon.

Please check the items and delivery address are correct below.

Order Summary

Product CodeTitle Colour SizeQtyItem Price

0071641Marc Darcy Enzo Tan TrousersTan42R1£12.99

Subtotal: £12.99

Offer Discount: £0.00

Delivery: £4.95

Total: £17.94

Order Details:

Order Date:02/04/2024 11:03

Order Reference:SD799074

Delivery Method: Evri Standard Delivery Approx. 3-5 Working Days (Tracked)

Payment Method:PayPal

You asked for proof of purchase I sent order no.

All I want to do is change size from 42 to 40 why so much trouble?

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User's recommendation: Don’t bother proof SD799074

Anonymous
map-marker Dublin, Leinster

Order error

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Not happy with the customer service. Ordered wrong size by mistake, immediately tried to rectify or cancel but couldnt. E mailed customer service straight away but they said it was already ready for shipping which was next to impossible

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Cameron S Zky

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Non-delivery of a parcel

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Contains 1 confidential file for company representatives

I have had a parcel that has not been delivered for 3 months. The order reference is SD708789.

I have contacted Evri customer support on multiple occasions and although they claimed to resolve it, they never did.

I attempted to make yet another inquiry with Evri today and my order seems to have disappeared off the face of the Earth for them so the only way my order can be rectified is by a full refund by either Suit direct or Evri. I have every single email sent to me from order confirmations to Evri inquirys and I will take this further if not resolved.

View full review
Loss:
$65
Pros:
  • Good pricing
Cons:
  • Poor customer service

Preferred solution: Full refund

User's recommendation: A mostly good company, just watch out over deliveries

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