
SugarSync Reviews
SugarSync Reviews
Response feedback
Poor Customer service - No refund per terms and conditions!
DO NOT give this company your banking information!
- Being ripped off
Sugar Sync has robbed me for 3 years.
- Customer service
- No refund policy what so ever
- Cancellation and refund policy
Resolved: SugarSync is committing theft
SugarSync graciously refunded all of the annual fee despite me saying that i would pay for one month to cover the cost of the 15 days that lapsed in the new subscription.
I am very pleased and thank, SugarSync for their understanding.
- Easy to use
- Universal access
- Dishonest policies
- Cancellation and refund policy
- Infection of my files
Sugarsync Subscription Review from Zoeterwoude, South Holland
Solved! I filed a complaint at BBB and also with PayPal.
They paid me back. What a hassle for simply cancelling an account.
They now claim I should have clicked the proper link provided to me by their employee after a discussion I had to lure me in for another year, that I declined. So a proper cancellation link is one that is only provided after a sales conversation and only works between a few hours. This is obviously meant to make it as hard as possible to cancel.
Unbelievable refund/cancellation policy
- Easy to use
- Cancellation and refund policy
- Dishonest policies
SugarSync Online Storage Company has no way to Cancel.
- Storage was a bargain and easy to use
- Cancellation and refund policy
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TOTALLY AGREE. SugarSync is incredibly dishonest as far as I'm concerned.
I uninstalled the software prior to the renewal.
Then there's this specific process that has to be followed to cancel. Then they charge you for another year....
I wanted to sync a database among other folders. The process worked flawlessly during the free trial.
A week after I paid the yearly subscription, the syncing stopped. They will not refund our money under any circumstances and simply point to the Terms and Conditions. I feel totally defrauded and ripped off. And not a single comment from the company that sound like it has a soul.
SugarSync does not deserve to continue as a business. Do NOT use this company.