Skip to content
Sugarland Smoke Shop Of Houston

Sugarland Smoke Shop Of Houston

What is your customer experience with Sugarland Smoke Shop Of Houston?

Sugarland Smoke Shop Of Houston Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Sugarland Smoke Shop Of Houston reviews show a 1.0 star rating from 1 review; consumers are mostly dissatisfied and report high prices and limited product availability.

Positive Feedback

One reviewer noted staff availability in-store and named nearby alternatives, suggesting some local awareness of vape shop needs.

Negative Feedback / Risk Areas

  • Repeated no-shows on orders for replacement coils triggered customer complaints about reliability.
  • Poor customer service interactions and unreturned calls damaged trust.
  • Perceived high price level compared with nearby shops.

Key Takeaways for Future Customers

  • Check Sugarland Smoke Shop Of Houston reviews and confirm coil stock before buying a vaporizer.
  • Expect to follow up on orders and consider alternative vape shop options for faster service.
View full overview ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Loeta Jqb
map-marker Houston, Texas

What good is an ecig without a coil?

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • Bought Crown 3 tank; coils said in stock but unavailable.
  • They promised to order but never called.
  • Avoid this store; an alternative across the street.

Purchasing an ecig or vaporizer? Read this review experience before hand.

I purchased a Uwell Crown 3 tank. I asked upon purchase if they carry the coils for it, and I was told "yes, we always have them in stock". Within a week, I return to purchase more coils, which is needed to use the e-cig, and they say it's not in stock. I ask them to order it and leave my number.

They never call. I end up calling three times, and visiting the store several times in span of four weeks, and I keep getting told by the two brothers who manager the shop that they will order it. I went it tonight, same story, they said they will have shipment in soon. And the sales guy tells me "there are too many customers in the store for you to be talking about this".

Save yourself the hassle of buying a vaporizer from this shady store. Glad to know there is Pine-Apple Xpress Smoke Shop Vape Shop, & Hookahs Sugar Land across the street.

Loss:
$40

Preferred solution: Full refund

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article