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Suffolk Hills Pet Clinic

Suffolk Hills Pet Clinic

www.suffolkhillspetclinic.com
What is your customer experience with Suffolk Hills Pet Clinic?

Suffolk Hills Pet Clinic Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

1.0 star rating based on 1 customer review; overall sentiment is dissatisfied and critical.

Positive Feedback

The report notes staff ran a pop-up vaccination clinic and got one pet vaccinated, indicating basic service availability and outreach efforts.

Negative Feedback / Risk Areas

  • Allegations of breed-based mistreatment and differential treatment at the clinic.
  • Long wait and perceived being overlooked compared with other clients.
  • Concerns about staff interaction and general customer service at Suffolk Hills Pet Clinic reviews.

Key Takeaways for Future Customers

  • Expect basic vaccination services but review Suffolk Hills Pet Clinic customer complaints before attending.
  • Communicate concerns on-site and monitor staff treatment of pets, especially for breed-sensitive situations.
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Mikeya Msy

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Verified Reviewer
| map-marker Tucson, Arizona

Mistreatment Due to Breed

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AI Highlights
  • At a pop-up vaccination clinic, Sulley sat apart in mud while others sat on concrete.
  • We waited about an hour; others were vaccinated before us.

First let me begin with that this post is not generated to attack or belittle a company or person for who they are generally, but to share what I saw happen based off of actions that I experienced firsthand today. So take from it what you will.

With that said, this morning I took Sulley to a pop up vaccination clinic. At this clinic a lady (whom I did not get a name for but said managed Suffolk Hills Pet Clinic) met me in the parking lot with a chair and asked me to sit far away from the other dogs and after rolling my eyes because I knew it was because of her breed (pit/mastiff mix) she quickly said "Oh no its not that at all. There are just a lot of dogs here." There were 5 dogs. One of which that had to be muzzled for biting *** in his owners hand but was still able to sit close to the other dogs and owners.

But my sweet gentle giant was removed from the general area and asked to sit in mud, yes I know there was mud everywhere because of the rain, but where everyone else was sitting was under tents and on clean concrete. Then proceeding that, after sitting there and waiting for almost an hour, two people who got there after we did, got to go before us and get their vaccinations. It was almost like we were forgotten about and meanwhile all this is happening I keep overhearing an older lady and her husband talking very loudly how uncomfortable Sulley made them because " she would snatch up their little dogs." Whom by they snarled and snaped at Sulley while they walked around us to get weighed. Can you guess what Sulley did?

If you guessed that she sat there and did nothing but let out a whine you guessed right. I knew that when we picked out Sulley that we would experience comments, looks and an overall fear because of the reputation of her breed. I knew that that these moments would happen. However, I never thought they would happen amongst people who work in a vet clinic where their job was supposed to care for all animals.

I am angered and saddened by this.

Please know that this is not meant to bash anyone but simply state the experience that happened to me. I am not trying to be hurtful in any way,

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