Suburban Reviews
Suburban Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Suburban has a 2.0 star rating based on 1 customer review. Consumers are mostly dissatisfied and report unresolved issues during a month-long stay.
Key Takeaways for Future Customers
- Expect contact and customer service challenges when pursuing refunds or resolutions.
- Room maintenance, appliances, and cleanliness are recurring themes in Suburban reviews.
- Document issues promptly and request written confirmation for refunds or compensation.
Negative Feedback / Risk Areas
- Customer complaints about slow or no responses from customer service and difficulty reaching staff.
- Maintenance problems: nonworking refrigerators, air conditioning, microwave, missing door handles, and roach sightings.
- Refunds or compensation requests reported as unresolved after extended stays.
Positive Feedback
No positive points were mentioned in the available review.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Suburban has a 2.0 star rating based on 1 customer review. Consumers are mostly dissatisfied and report unresolved issues during a month-long stay.
Key Takeaways for Future Customers
- Expect contact and customer service challenges when pursuing refunds or resolutions.
- Room maintenance, appliances, and cleanliness are recurring themes in Suburban reviews.
- Document issues promptly and request written confirmation for refunds or compensation.
Negative Feedback / Risk Areas
- Customer complaints about slow or no responses from customer service and difficulty reaching staff.
- Maintenance problems: nonworking refrigerators, air conditioning, microwave, missing door handles, and roach sightings.
- Refunds or compensation requests reported as unresolved after extended stays.
Positive Feedback
No positive points were mentioned in the available review.
Media from reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Fuquay Varina, North Carolina
I've been trying to reach you all for...
- - Refrigerator broken for a month.
- - Roaches, unclean rooms, and refund requested.
- - AC and microwave not working; no rooms available.
I've been trying to reach you all for the longest. I stayed at a suburban studio for a month straight.
My refrigerator wasn't working; I asked about it, but I never got another refrigerator. Not being checked out yet, back in, I got another room. Roaches, door handles were missing, couldn't get a chance to throw up in front of the door; they never got cleaned up. Over a month and then checked out.
Yet the second day, I complained about the air conditioning, but they always said there are no rooms available, just certain rooms with air conditioners still not working. The microwave does not work, and I really would like my money back or a free night. You but to navigate in front of me, no one in Harris. 919591-****.
Been here since the 31st of May, got my sheets and towels washed twice.
It's July the 10th. What do you guys think?!
Preferred solution: A refund for the days that I don't have air conditioning 8,9,10,11 *** the month of June some kind of deduction or stays for the refrigerator not working only the freezer was a little cool
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