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SubscriptionAddiction Com

SubscriptionAddiction Com

www.subscriptionaddiction.com
What is your customer experience with SubscriptionAddiction Com?

SubscriptionAddiction Com Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

SubscriptionAddiction Com has a 1.4 star rating from 2 reviews; consumers are mostly dissatisfied and request refunds due to billing, delayed or missing magazines, and poor customer service.

Key Takeaways for Future Customers

  • Consider other vendors; SubscriptionAddiction Com reviews note low reliability on deliveries and subscriptions.
  • Expect long start times and difficult contact for refunds or account changes.
  • Price can be appealing but weigh against risk of no response from customer service.

Negative Feedback / Risk Areas

  • Frequent customer complaints about billing discrepancies and overcharged amounts.
  • Recurring issues with delayed or missing magazines and unconfirmed cancellations.
  • Poor phone support, long holds, unanswered emails, and refund delays.

Positive Feedback

Reviewers cite price as the main pro, noting lower subscription costs compared with magazine direct rates.

View full overview ›

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Show reviews that mention
response customer business service symbols attempts refund subscription customer service verify subscription
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Jean P Xrg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Verify subscription

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Waited on hold and was disconnected. Several attempts to reconcile would appreciate a response also refund.

Loss:
$29
Cons:
  • Unreliable

Preferred solution: Full refund

User's recommendation: Stay away

View full review
Isatou Jyw

Poor service

Was on hold for 45 minutes, Bad customer service. No response ..Do not know how this company stays in business.

Why does my response have to be 100 symbols??? Nothing good to say about this company.

View full review
Patricia M Fmu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No Watercolor Magazines received

Paid $22.50 December 7th 2023 and you have not sent any magazines. I want a refund or the magazines sent.

User's recommendation: Don't use this company.

View full review
Julie B Jco

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel

AI Highlights
  • Please cancel this.
  • There was no transparency and I was charged $149.99 for something I don't want.
  • I will contact the BBB about these issues.

I want this cancelled! I would never sign up for something that costs over $100.00!

There was NO transparency involved and then $149.99 for some other thing I do NOT want! Very unreasonable and I will be contacting the BBB about these issues!

Loss:
$300

Preferred solution: Full refund

View full review
Anonymous
map-marker Hoffman, New Jersey

Bundle

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AI Highlights
  • Bundling fails on the site.
  • My account wasn't updated after spring renewal, and no one answers.
  • Prices change on screen; help isn't available.

I cant bundle on the website and my account was not updated when I renewed things in the spring. No one answers.

After21 minutes on hold it tells you that they are not available.

This happens with every call on hold. How can I order if the bundles dont work, the prices change on every screen a, your account is not updated and you cant get help.

User's recommendation: Try the website because there is no way to get help.

View full review
Anonymous
map-marker Delray Beach, Florida

Cancel order placed

AI Highlights
  • Customer asked to cancel their Southern Living order within an hour.
  • They don't know if it was canceled and no confirmation was received.

I asked that my most recent order for Southern Living be canceled within an hour of ordering it for several years.

I do not know if it was CANCELED or not. I never got confirmation from them or you.

View full review
Anonymous
map-marker Gilbert, Arizona

Charge to my debit card

AI Highlights
  • A $11.50 debit card charge on 3/22/23; the card is compromised.
  • Charge was for a gift subscription magazine to begin in June or July.

On 3/22.23, a charge was made to my Debit Card in the amount of $11.50 I've had my card compromised and am checking on several charges. Several have already turned out to be fraudulent.

I reached out to Subscription Addiction for information on the charge since I did not remember making a purchase from them. I was told that it was for a gift subscription magazine which was scheduled to begin in June or July- that's quite a long wait.

User's recommendation: If you don't mind waiting months for a magazine, their prices are pretty good.

View full review
Anonymous
map-marker Alexandria, Virginia

Magazine never showed up (and I tried to rate 2 stars)

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AI Highlights
  • The price is great, but I have not received a copy.
  • Economist says current payment for the subscription is not received; funds exist for 2025; SA is slow.

The price is great. They were happy to take my money for the Economist.

I have a multi-year subscription, and have yet to receive a copy.

According to the Economist they have not received the money for the current subscription although they do have the money for one starting in 2025. I have to deal with SA to get subscription dates moved up, but not only do they not answer the phone, they don't answer e-mails in a very timely manner.

User's recommendation: Bite the bullet and pay the magazine's own price. It may be a lot more, but at least there's a good chance you'll actually receive the magazine!

View full review
Madeline E Thb

Overcharged

I have left a voicemail. I have a receipt from subscription addiction order no.

127**** for $89 and my credit card is charged $129. P lease respond.

520-269-****. I am home tomorrow.

Preferred solution: I want the issue resolved.

User's recommendation: Check your charge carefully

View full review
Anonymous
map-marker Troy, Michigan

Overcharged

I have a receipt for a subscription to THE WEEK for $89 and I was charged $129 on PAYPAL. what happened. I am home tomorrow.

View full review
Anonymous
map-marker Katonah, New York

Have not received my magazine

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Never received my magazine and never received a refund. and, they dont answer the phone when you call to inquire

View full review
Nevin G

Disappointed

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After ordering a one year subscription back in November, we have yet to receive it. I am requesting a full refund.

Pros:
  • Price
Cons:
  • Poor customer service

Preferred solution: Full refund

View full review
Anonymous
map-marker Long Branch, New Jersey

Was requesting a refund for a magazine

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Refund was issued. I didnt mean to post this on this website. I had no problem with SubscriptionAddiction.

Preferred solution: Full refund

View full review
Anonymous
map-marker Middletown, New York

Follow up

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Need to find out status on delivery

View full review
Anonymous

These people are ridiculous!

AI Highlights
  • Subscription was a gift.
  • I paid with AmEx and have not received magazines by Feb 7.
  • The start date is Feb 20-Mar 20.
  • Website uses email; no phone.

I purchased a magazine subscription to use as a Christmas gift in late December. I paid for it with my American Express.

The recipient has not received any magazines as of February 7. I checked the website to inquire but there is no telephone # shown. You have to use an email form.

I checked my receipt and noticed it did say the subscription would start sometime between February 20 and March 20. My fault for not noticing this.

So, in the 21st century where people have a frigging computer in their pocket, it takes 3 months to get a magazine subscription started. REALLY?!

If you use this web site just make sure you are aware it takes 3 freaking months to get a subscription going.

This would not have been acceptable in the 1950s much less in 2019. I will NEVER USE THESE PEOPLE AGAIN!!!!

View full review

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