Kalene M

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Repair done without approval

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have taken my car in 3x for the cab joints clicking they say the technician cant find or hear a problem but they found that my clutch needed to be replaced and also my flywheel being that its a manual the clutch is a wear and tear part but the flywheel is still supposed to be under warranty. With that being said they still havent fixed my cv axle and I get a call on Thursday that my car is done and the final bill is a total of 2300 and they want their loaner back. And to top that off last time I had work done there employee didnt input my sub it information in right and now they want $500 more which I thought was have paid

View full review
Loss:
$1650
Pros:
  • Loaner vehicles
Cons:
  • Poor communication
  • Lack of concern for customers satifaction
  • Very unpolite

Preferred solution: I want them to pay for the work I didn’t approve and I want my cv axle, joints , and boots replace as well as they should be covered by my extended gold plus warrenty

User's recommendation: Not recommend

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article