Molly H Wzg
map-marker Portland, Oregon

Poor service from dealer

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2006 Forester Original owners VIN JF1SG63626G724902, 73000 miles Went to Subaru of Portland OR for Lube, oil, filters & safety checks. Done in 1.1 hours. OK EXCEPT mechanic spilled oil into the under-engine pan and down the side of engine and head next to the filler pipe. Obvious miss or fill-too-fast problem. Left us with very stinky passenger compartment and smoke-smelling garage. Took it back for them to clean up. After 2.25 hours had it back, but problem only partly solved. Still stinks too bad to drive with windows closed. Molly Hamill scienceteachermolly@***.com Rick Kienle nwgeolgical@***.com
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  • Staff was courteous and helpful
  • Problem was not resolved and i wasted 2 hours
Reason of review:
Poor customer service

Preferred solution: Let the company propose a solution

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