Subaru of Portland Reviews
Subaru of Portland Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Subaru of Portland reviews show a 3.3 star rating from 1 customer review and overall consumer sentiment is mostly neutral.
Key Takeaways for Future Customers
- Staff described as courteous and helpful, useful for customer service expectations.
- Reviewers value location and diversity of services; price level reported as medium.
- Service time reported at 1.1 hours for basic maintenance.
Negative Feedback / Risk Areas
- Customer complaints about unresolved issues and wasted time after repair.
- Mechanic error caused oil spill, lingering smell and partial cleanup after 2.25 hours.
Positive Feedback
Courtesy of staff and reasonable pricing are noted positives in reviews.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Subaru of Portland reviews show a 3.3 star rating from 1 customer review and overall consumer sentiment is mostly neutral.
Key Takeaways for Future Customers
- Staff described as courteous and helpful, useful for customer service expectations.
- Reviewers value location and diversity of services; price level reported as medium.
- Service time reported at 1.1 hours for basic maintenance.
Negative Feedback / Risk Areas
- Customer complaints about unresolved issues and wasted time after repair.
- Mechanic error caused oil spill, lingering smell and partial cleanup after 2.25 hours.
Positive Feedback
Courtesy of staff and reasonable pricing are noted positives in reviews.
Portland, Oregon
Poor service from dealer
- - Subaru of Portland did lube/oil/filters and safety checks in 1.1 hr.
- - Oil spilled along engine.
- - Left stinky cabin and garage; 2.25-hr return, partial fix.
2006 Forester Original owners
VIN JF1SG63626G724902, 73000 miles
Went to Subaru of Portland OR for Lube, oil, filters & safety checks. Done in 1.1 hours. OK EXCEPT mechanic spilled oil into the under-engine pan and down the side of engine and head next to the filler pipe. Obvious miss or fill-too-fast problem. Left us with very stinky passenger compartment and smoke-smelling garage. Took it back for them to clean up. After 2.25 hours had it back, but problem only partly solved. Still stinks too bad to drive with windows closed.
Molly Hamill
scienceteachermolly@***.com
Rick Kienle
nwgeolgical@***.com
- Staff was courteous and helpful
- Problem was not resolved and i wasted 2 hours
Preferred solution: Let the company propose a solution
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