Subaru of Cherry Hill
Subaru of Cherry Hill Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Subaru of Cherry Hill has 1.9 star rating based on 1 customer review. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Will be able to provide feedback later.
Cons: Poor customer service.Review authors value the most Location. Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is medium according to consumer reviews.
Cherry Hill, New Jersey
Dealer and subaru customer service not helpful
When I bought the car, the dealer used my old address according to him taxes would be cheaper since I had just moved from Miami, Fl 33185 to Valrico, Fl 33594. Because of that I never received title or registration or the company acknowledgement of the Maintenance Agreement for which I paid when I bought the car.
Also the dealer charged me $399.99 for the electronic registration fee when the sticker said in Black and white that it would be $199.99.
I send a letter to the company headquarters add that was in the copy of the security agreement I received, since I received no answer I call them at 800-32-****.
I was told the address on the agreement given to me by the dealer of P O Box 6000, Cherry Hill Nj 08034 was an old address that it should be P O Box 9103 Camden, NJ 08801.
I am recently widowed and that is the reason I moved, this is my first Subaru but I am really sorry I bought it, this has been a fiasco since the beginning and it seems there is no end. The dealer was aware and had my correct address I think he took advantage of me.
- Will be able to provide feedback later
- Poor customer service
Preferred solution: Be charged the amt stipulated of at least $199.99 even thought the actual cost was $77.75, I was told I would be mailed the difference from the $399.99 I was charged. Also to be issue the Maintenance Agreement from the company, I paid $581.00
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