Subaru of Cherry Hill
Subaru of Cherry Hill Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Subaru of Cherry Hill has a 1.9 star rating from 1 review with 100% unfavorable feedback; consumers are mostly dissatisfied. Pros noted: location and potential to provide feedback later. Cons noted: poor customer service, registration and fee issues, medium price level.
Positive Feedback
Location is valued by reviewers and there is a chance to submit follow-up feedback about service.
Negative Feedback / Risk Areas
- Poor customer service and slow responses.
- Billing and electronic registration fee discrepancies.
- Title/registration/address handling errors by dealer and support.
Key Takeaways for Future Customers
- Check Subaru of Cherry Hill reviews and Subaru of Cherry Hill customer complaints before buying.
- Confirm charges, registration process, and maintenance agreement documentation at purchase.
- Document addresses and follow up promptly with customer service if issues arise.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Subaru of Cherry Hill has a 1.9 star rating from 1 review with 100% unfavorable feedback; consumers are mostly dissatisfied. Pros noted: location and potential to provide feedback later. Cons noted: poor customer service, registration and fee issues, medium price level.
Positive Feedback
Location is valued by reviewers and there is a chance to submit follow-up feedback about service.
Negative Feedback / Risk Areas
- Poor customer service and slow responses.
- Billing and electronic registration fee discrepancies.
- Title/registration/address handling errors by dealer and support.
Key Takeaways for Future Customers
- Check Subaru of Cherry Hill reviews and Subaru of Cherry Hill customer complaints before buying.
- Confirm charges, registration process, and maintenance agreement documentation at purchase.
- Document addresses and follow up promptly with customer service if issues arise.
Turn one complaint into a collective action
Cherry Hill, New Jersey
Dealer and subaru customer service not helpful
When I bought the car, the dealer used my old address according to him taxes would be cheaper since I had just moved from Miami, Fl 33185 to Valrico, Fl 33594. Because of that I never received title or registration or the company acknowledgement of the Maintenance Agreement for which I paid when I bought the car.
Also the dealer charged me $399.99 for the electronic registration fee when the sticker said in Black and white that it would be $199.99.
I send a letter to the company headquarters add that was in the copy of the security agreement I received, since I received no answer I call them at 800-32-****.
I was told the address on the agreement given to me by the dealer of P O Box 6000, Cherry Hill Nj 08034 was an old address that it should be P O Box 9103 Camden, NJ 08801.
I am recently widowed and that is the reason I moved, this is my first Subaru but I am really sorry I bought it, this has been a fiasco since the beginning and it seems there is no end. The dealer was aware and had my correct address I think he took advantage of me.
- Will be able to provide feedback later
- Poor customer service
Preferred solution: Be charged the amt stipulated of at least $199.99 even thought the actual cost was $77.75, I was told I would be mailed the difference from the $399.99 I was charged. Also to be issue the Maintenance Agreement from the company, I paid $581.00
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