Subaru of Baton Rouge
Subaru of Baton Rouge Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed to negative based on latest feedback: a customer reports poor experience with the service department, including an overfilled oil pan and skipped tire rotation, causing frustration and refusal to return.
Positive Feedback
As the only Subaru dealer in town, Subaru of Baton Rouge provides vehicle availability and brand access for local buyers.
Negative Feedback / Risk Areas
- Service department communication problems are cited in Subaru of Baton Rouge reviews.
- Reported overfilled oil and missed tire rotation create safety and maintenance concerns.
- Staff attitude and unclear policies drove a customer complaint about customer service.
Key Takeaways for Future Customers
- Confirm service instructions in writing and inspect oil level and rotations before leaving.
- Expect to review service department practices and raise concerns immediately.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Mixed to negative based on latest feedback: a customer reports poor experience with the service department, including an overfilled oil pan and skipped tire rotation, causing frustration and refusal to return.
Positive Feedback
As the only Subaru dealer in town, Subaru of Baton Rouge provides vehicle availability and brand access for local buyers.
Negative Feedback / Risk Areas
- Service department communication problems are cited in Subaru of Baton Rouge reviews.
- Reported overfilled oil and missed tire rotation create safety and maintenance concerns.
- Staff attitude and unclear policies drove a customer complaint about customer service.
Key Takeaways for Future Customers
- Confirm service instructions in writing and inspect oil level and rotations before leaving.
- Expect to review service department practices and raise concerns immediately.
Don,t go here for service
- On 1/9/20 I had a 12K service.
- Oil was overfilled about 1 inch.
- No tire rotation was done.
- Rotation at 6K was noted.
- I will not return.
Went here on 1/09/20 for 12K mi. Service.
Asked serv rep to tell serv tech not to overfill oil like last time. Was over filled 1” above full mark on dip stick and no tire rotation. Serv rep said he didn’t know what marks I was talking about. Serv rep said it was Subaru policy not to rotate if tires were wearing evenly, yet they rotated them at 6K mi.
PURPOSE OF ROTATION IS TO KEEP WEAR EVEN. OVER FULL OIL BLOWS SEALS AND GASKETS!!!!
Will not go back! My bad attitude was because of his attitude.
- Only one in town
- Service dept
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