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Styles For Less

Styles For Less Reviews

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Styles For Less Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews

Overall Customer Rating and Sentiment

Mixed to negative sentiment with frequent mentions of poor customer service, high prices, and discount or coupon issues noted across Styles For Less reviews.

Positive Feedback

Some customers received correct items and promotions when systems worked, and occasional helpful responses were reported, though rare compared with complaints.

Negative Feedback / Risk Areas

  • Repeated Styles For Less customer complaints about rude or unhelpful customer service and in-store staff behavior.
  • Problems with discounts, coupon codes, promotions not applying and billing or pending charges after failed orders.
  • Shipping issues, lost or misdelivered packages and refusals to issue refunds or resolve investigations.

Key Takeaways for Future Customers

  • Check promotion terms and order confirmations carefully when using coupons or discounts.
  • Document billing and shipping transactions and follow up persistently if refunds are needed.
  • Be prepared for limited customer service responsiveness and verify in-store staff policies before shopping.
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Media from reviews

Styles For Less - Review in Footwear and Clothing category from Saint Louis, Missouri
Styles For Less Online Order Review from Macon, Georgia
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Andrei Imz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Coupon won't work

Trying to buy a light that you featured on Amazon and coupon wont work.Can you call me at 503-665-**** and tell me how to use the code?

Preferred solution: Deliver product or service ordered

User's recommendation: Be able to call

View full review
Anonymous
map-marker Saint Louis, Missouri

Review in Footwear and Clothing category from Saint Louis, Missouri

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AI Highlights
  • - July 4 promo: 30% off; order not accepted and card shows pending.
  • - A rep said the order hadn't been placed and blamed me for incorrect information, and offered only regular-price codes.
Styles For Less - Review in Footwear and Clothing category from Saint Louis, Missouri

On 4th of July the company was running an online promotion of 30% flat discount. I placed an order, it didn't accept the order (God knows for what reason) and my credit card was showing a pending transaction with styles for less.

On my second attempt in the next few seconds it popped another message saying duplicate order. So, I was confirmed somehow the order got through and just to make sure there are no multiple orders I contacted them next morning through email. The customer care executive confirms that the order hadn't been placed and she blamed me for providing incorrect information. Now, my point is, if that was the case my credit card will never be charged.

During the conversation she also denied that it was a valid transaction by giving me some out of the world explanation whereas the same team confirmed that they will release the amount in next few business days. Now, as an alternate the executive provided me a couple of random discount codes which are basically applicable only on regular price items so in order to be able to use that I needed to buy may be stuffs for extra 50-60 dollars or more. I questioned those codes because it's not same as the one on Independence Day. I was okay with a 20% lesser discounts only with a similar nature but the codes were applicable only on regular priced items.

But the executive conveniently lied saying it's basically the same codes even on Independence Day there was no discount on promotional items. Had so little knowledge about their own site and promotions yet go beyond their ways to fool customers. Also, only I have asked for equivalent or similar promotions, that the representative rudely replied justifying their own stand blaming me for incorrect information led to the whole confusion and can't provide any discount.

I really didn't expect such rude gestures. According to me I totally deserved the same discount if lesser because I placed my order on that day and it was beyond my control to make sure that their system registers it.

Reason of review:
Order processing issue
View full review
Anonymous
map-marker Victorville, California

Styles For Less Manager Review from Victorville, California

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AI Highlights
  • - On-duty manager Kris was rude.
  • - She refused to help reach items.
  • - She accused me of stealing because I’m Black and threatened to call the cops.

Styles for less in redlands ca..the manager on duty named kris on her name tag lanyard had the worst customer service. She was so rude.

She didnt help when i asked if she could get an item down from the wall. She said it was low enough for me to grab.

The dressing room had a curtain so i let myself in and all of a sudden she is knocking at room and yelled that i was supposed to let her know i wanted to use the room to try on clothes so she demanded to know exactly how many items i had.i felt uncomfortable i just walked out .handed her the items and told her thank you. She told me she knows i was stealing because im black and if i come back again she will call the cops.

Reason of review:
Poor customer service
View full review
Anonymous
map-marker Macon, Georgia

Styles For Less Online Order Review from Macon, Georgia

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AI Highlights
  • - Ordered 7 items, received 1; no refund.
  • - Reported to Adapt; told an investigation would be started; a week later no update; staff were rude.
Styles For Less Online Order Review from Macon, Georgia

I ordered 7 items only received 1. I called them adapt and reported it and was told they had to do a investigation.

A week went by and haven't heard via email or phone. I call and they say in a very rude, we don't care attitude it's not our problem.

Also told I couldn't get my items or a refund. Sad and pathetic company with messed up "customer service".

Reason of review:
Problem with delivery
View full review
Anonymous
map-marker Mooresville, North Carolina

Terrible customer service

AI Highlights
  • - Item shipped to the wrong address and not corrected.
  • - Investigation promised but no callback; refund denied and no higher-up contact.

I recently ordered an item from styles for less on line and the item was shipped to the wrong address. I called there"corporate office" and the lady that i spoke to was not rude but said she would investigate and then call me back three weeks has gone by and i still have not heard from anyone. so I called the office again and explained my situation and they pretty much told me there was nothing they could do and it wasnt there issue. so I asked for a refund and they refused to refund my money so i then askled to speak with a supervisor and the lady on the phone told me she was the supervisor so I asked for a higher up persons information so I could resolve my issue and she said there was no one else I could speak with about this. I find that very hard to believe.

Please if anyone has any contact info to a corporate employee that would really help let me know

thank you

Reason of review:
Poor customer service
View full review
1 comment
Guest

just dispute the charge with your cc company

Anonymous
map-marker Oshkosh, Wisconsin

"Not our problem!"

AI Highlights
  • - USPS shows delivery on 2-19-2015 at 10:04am; customer wasn't home.
  • - Claims with UPS/USPS not possible; Styles for Less not responsible.

Supposedly, according to tracking numbers provided by Styles for Less, my package was delivered to address and left on my front porch on 2-19-2015 @ 10:04am by USPS. I know for a fact that mail never gets delivered that early to my house - which was surprising when I received my alert. I didn't get home until late that day, around 8:30pm. While I received my other mail, my package was nowhere to be found! Supposedly, my package was left on the front porch.

I contacted UPS but because my package was delivered by USPS - even though I was given a UPS tracking number - I would be unable to file a claim with them. I then contacted USPS to file a claim and was also unable to file a claim because "This Label (or Tracking) Number is not eligible for online claim filing." I then contacted Styles for Less asking what my next options were. They simply responded that one, I verify my address, then two, said that "Your package is currently stated as delivered, and is unfortunately ineligible for a claim to be filed due to the shipping method chosen at time of checkout. Unfortunately we are not responsible for lost or stolen packages." They don't want anything to do with me and refuse to do anything further because it was supposedly delivered!

I will never ever purchase again from them if that's the kind of "quality customer service" they have... by responding once and then ignoring the rest of your follow up messages.

Loss:
$60
Reason of review:
Poor customer service

Preferred solution: Full refund

View full review

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