Study com
Study com Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Study com has 1.5 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
40% of users would likely recommend Study com to a friend or colleague.
- Rating Distribution
Pros: Clear lessons that are easy for students to understand.
Cons: Difficulty with billing, Expensive, Full of lies.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Study com has 1.5 star rating based on 8 customer reviews. Consumers are mostly dissatisfied.
40% of users would likely recommend Study com to a friend or colleague.
- Rating Distribution
Pros: Clear lessons that are easy for students to understand.
Cons: Difficulty with billing, Expensive, Full of lies.Recent recommendations regarding this business are as follows: "Make sure they don’t bill you for the wrong amount.", "Don’t do it they’re a scam and it’s a lie. They say one price and pull another.", "Just don’t do trial promotions if you have to give your card information during that time.", "Please attend to your customers more", "Every person is different".
Most users ask Study com for the refund as a solution to their issues.
Consumers are not pleased with Customer service and Location. The price level of this organization is high according to consumer reviews.
Top Study com Reviews
"Double charged"
The study package was changed twice. One change was made to my credit card and another one to my PayPal account. Please, I really need to talk to someone.
Seabrook, Texas
Double charged
The study package was changed twice. One change was made to my credit card and another one to my PayPal account. Please, I really need to talk to someone.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I have not received a phone call yet.
It's not good at all. I leave messages and no one calls me back.
It's says leave a message and someone will call you back right away. That is not true.
Sarah Catalfamo
Henryetta, Oklahoma
Wrong Billing Amount
I marked that I wanted to pay for the monthly fee of $60 to subscribe. My bank's fraud department contacted me and asked if I had authorized Study.com to charge me over $300.
I replied that I had not, and my debit card was deactivated. Now I can't pay for other subscriptions until I receive a new debit card. My subscriptions may be canceled if I can't pay them before the 3-5 business days it takes to receive my new debit card.
Study.com has caused me an unnecessary inconvenience that could have been avoided if they had charged me the correct amount. Also, I have contacted Study.com's customer service multiple times for the past two days, and I have not received a response.
- Clear lessons that are easy for students to understand
- Difficulty with billing
- Expensive
Preferred solution: I would like for them to not charge me again and cancel my request to subscribe.
User's recommendation: Make sure they don’t bill you for the wrong amount.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerHi,I used study.com for a month only but unfortunately you have been charging me for more than that.
Hi, I used study.com for a month only, but unfortunately, you have been charging me for more than that. I wonder why?
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
I cancelled my account and was still billed. I am no longer using the service and would like a refund immediately.
This is a very urgent matter.
The account is associated with the email: c_trimble81@***.com. Please issue a refund.
Preferred solution: Full refund
Unauthorized payment amount
I want my money back now! I did not authorize you to take $699 I only authorized $54 I no longer want the subscription and I want my refund now.
- Full of lies
Preferred solution: Full refund
User's recommendation: Don’t do it they’re a scam and it’s a lie. They say one price and pull another.
Houston, Texas
For microbiology final results
I have been waiting for my microbiology final result .pls i need it for my school admission this week
For a deduction I don't understand
I called and did not get anyone to speak to
I was asked to apply for a trial, and it cost me 24.99 dollars. After a month, they have charged me 59.99 dollars from my credit card.
Preferred solution: Price reduction
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy PayPal account was charged during the trial period.
My son decided to try your program because he was offered a trial period. In order to get the free trial, he had to use a credit card to show good faith.
I later checked my account, and my card was charged during this time. It said I would not be charged if I canceled before the promotion was up.
- Will take money from your account during the promotional period
Preferred solution: Full refund
User's recommendation: Just don’t do trial promotions if you have to give your card information during that time.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer409984
You debited 63.00 out of my account and I haven't used your company. I want my money back and I am calling my bank now.
Preferred solution: Full refund
History course
my name is Layla Ndizeye,
with my sign up months i'm not able to enroll in 2 classes and i'm asking why my final grand for history is still pending? Thank you
Cancellation request
It is alright but hard to cancel subscription and hard to speak with a real person when having issues or concerns
Membership
I sent him a message about notifying asima who I finance the membership fee through so that I would not be charged for the next month but they are unresponsive. I should not be charged for a service I already canceled membership on within time. It would be nice if this was not an inconvenience to me
Grade
No one answered the phone and I called so many times today and the same thing. No one answered. I want my grade for the chemistry course posted.
Columbus, Ohio
Called you guys severally in order to know the right plan to buy. You won’t pick and never call back. That is terrible for business
I called severally in order to know the right plan to buy for my patophysiology course, you guys wont pick up and wont return calls. That is terrible for businesses and frustrating to customers as well. I am not impressed at all
User's recommendation: Please attend to your customers more
Can’t log in to study.com
Cant log in to study.com I think I forgot my password. My emai address has not changed.Need help now!
Preferred solution: Want to log in my account
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