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Let me start by saying that I am usually a buyer and not a seller. I have used stubhub numerous times in the past to buy tickets and have never had an issue. This is my first time selling tickets and I have been completely scammed! I bought pit tickets to see my...
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Anonymous

Anonymous This same issue occurred with my tickets to a sporting event. As you indicated, only the buyer has protection on the sale of the tickets and no fraudulent activity on behalf o...

I bought tickets to a Fall Out Boy concert in New Jersey, and I was super excited because they are my favorite band and helped me through so much. I had FOB clothes, makeup, and listened to FOB the whole ride there, probably the happiest I'd been in a while. Then, when...
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Anonymous

Anonymous You sound like a child, how on earth were you even capable to use the site? They're a third party website, they don't own any of their tickets. You took the risk of purchasing...

I bought Rascal Flatts tickets for a show in July 2013 and we ended up not being able to go, so, instead of going through Craigslist we decided to go through a more secure route which led us to StubHub. We listed the tickets for $220 for row C and they sold within a...
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Anonymous

StubHub Hello, Thank you very much for sharing your story about selling your tickets. We do require anyone who sells a ticket through our site to verify the accuracy of their listing...

StubHub Tennis Tickets Review

#683297
4.0
I purchased two seats to western open tennis. Section 719 seats 3 and 4. They are not together separate rows. Would never have purchased these if not together. Feel sellar was deceitful.
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Stubhub Ice Hockey Ticket Review

#1004077
2.2
Bought tickets for a game that was out of town without realizing it was out of town. Found it interesting that the sight has cookies that remember I've bought Blues games in St. Louis but markets a game on my home screen that's out of town. That was the first game listed. No refunds!!!! Like some slimey pawn shop.
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Short Review for January 20, 2017, Pc_service

#994292
1.2
Bought tickets for the wrong game and Stub hub they help sell tickets so I'm saying they can make double money. So used to be long time customer
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Stubhub The Hips Concert Ticket Review

#856923
1.2
How do tickets for The Hips' third show get posted on stub hub before they go on sale. This is the worst case of greed I have ever seen. Major BS.
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Bought two tix for the FSU vs Ole Miss game in Orlando. Website showed I was in section P48, row 113, seats 33 & 32. After clicking and downloading I saw that the tickets also said SRO next to the section. But the ticket printed with rows and seat numbers. I bought...
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2.3
I liked
  • Customer service responded quickly
I didn't like
  • Did not take enough responsibility for misleading information
#913778
Reply to reviews
Today I experienced an unacceptable situation with the purchase of 5 tickets to The Copa America Brazil Vs Ecuador. When we got to the gate to scan our tickets 3 of them were rejected and we were not able to enter the game with the tickets I was sold by your Stubhub...
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Anonymous

LynaT Same thing happened to my my forst set of tickets where used got a replace only to find out, it to was used.

Anonymous

Anonymous Some worked and some didnt, contact stub hub. They know who ripped you off.

I had four tickets listed for sale on StubHub for World Series game 6 in Kansas City. At 7:41 on October 28th, the day of the game, two of the tickets sold. Due to a software glitch all four tickets were taken off the buyers' view and no tickets were showing...
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Anonymous

Duane This is actually quite common for high-demand events like playoffs, Final Four, etc. Let me explain what likely happened.Stubhub encounters a lot of credit card fraud. This ...

1.3
I liked
  • One person
I didn't like
  • Treatment of a loyal customer
#557402
Reply to reviews
After purchasing 2 tickets on 4/13/11 from Stubhub(order # 39025215) for 45 dollars for a NHL playoff game, I received a calling from a rep asking me to call him back. I called back and was told my tickets weren't confirmed for cause the seller took them off. Then she...
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Anonymous

Seatcrew You should try our site, Seatcrew.com. We charge zero fees and we show you ratings and reviews of the person on the other side of the transaction so you can make an educated d...

Anonymous

StubHub Executive Customer Car Dear Lcag3415, We are reaching out to you from the Executive Customer Care Department of StubHub. We have read your comment and in looking into this matter were able to see th...

What a horrifying experience with stub hub I bought a ticket by mistake. Their purchase system on an iPhone is flawed. Called right away to try to resolve as instructed by their purchase information. Was told too bad you bought the ticket we can't doing anything about...
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Anonymous

Rags I had the same exact problem on my Windows phone. Only intended to buy a pair of tickets, but actually wound up buying 2 pairs of tickets. I'm currently trying to sell the e...

Stub Hub illegally obtained my information due to someone hacking into my paypal acct and opening a stub hub acct and trying to buy tickets to some basketball game. They caught the transaction and alerted me which was great and stopped and told me that they would...
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Contact StubHub

Headquarters Address:
StubHub, Inc.
199 Fremont Street, Suite 300
San Francisco, CA 94105
Phone:
(415) 222-8400
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Companies similar to StubHub

bought tics from sh.. we were removed from the theater. find out that were in someone elses seat. we were escorted out of the theater(embarassing) venue did not accept ticket from sh. the venue stated that this been a problem in the past. after reading reviews, i...
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Anonymous

Anonymous It is the theaters problem. StubHub doesn't even own any of the tickets you purchase on their website, you are literally buying it from another person. It's the eBay of all ev...

Anonymous

Anonymous Its more of the theaters problem then SH they should honor all legitimatetickets no matter were they were purchased