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I tried using Stub Hub for the 1st Time recently to sell 2 tickets for I Love the 90s' concert and WILL NEVER USE THEM AGAIN!! When I searched for my concert title on their website couldn't find the date my tickets were for. All of the other concert dates were listed...
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1.0
#1048983
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Let me start by saying that I am usually a buyer and not a seller. I have used stubhub numerous times in the past to buy tickets and have never had an issue. This is my first time selling tickets and I have been completely scammed! I bought pit tickets to see my...
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Anonymous
Anonymous

This same issue occurred with my tickets to a sporting event. As you indicated, only the buyer has protection on the sale of the tickets and no fraudulent activity on behalf o...

1.0
#917953
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So, I was selling tickets to a concert that I had been sold through another website due to being unable to attend. I noted on my selling that tickets were not in hand. Once I received my tickets I noticed there was an issue that was not posted when I listed my tickets...
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#1045043
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Stubhub Ice Hockey Ticket Review

StubHub
#1004077
2.2
Bought tickets for a game that was out of town without realizing it was out of town. Found it interesting that the sight has cookies that remember I've bought Blues games in St. Louis but markets a game on my home screen that's out of town. That was the first game listed. No refunds!!!! Like some slimey pawn shop.
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Short Review for January 20, 2017, Pc_service

StubHub
#994292
1.2
Bought tickets for the wrong game and Stub hub they help sell tickets so I'm saying they can make double money. So used to be long time customer
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Stubhub The Hips Concert Ticket Review

StubHub
#856923
1.2
How do tickets for The Hips' third show get posted on stub hub before they go on sale. This is the worst case of greed I have ever seen. Major BS.
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Short Review for May 07, 2016, Pc_pricing

StubHub
#843495
Charging buyers high fees. This is a change from prior practice and I'm done with them.
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I ordered (2) tickets for a total of $286 (including the StubHub $50 fee). First I received a confirmation by email that the transaction went through and "my tickets were on the way." The next day, I received another email stating that the tickets would arrive in two...
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2.0
I liked
  • Concept of stubhub
Reply to reviews
Please do not buy any tickets through this website as there is no control on where the charge is going to be applied and there is no track of your payment ever so you don't even have a clue if a ticket was purchased...i was charged without my consent for 2 tickets and...
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I didn't like
  • Very unhappy
#1025308
Reply to reviews
I purchased two tickets to Lights All Night on December 31st in Dallas, TX via Stubhub for $183.75 on 12/27/16. Upon receiving the electronic tickets the next day (12/28/16), I saw that the seller uploaded tickets to the El Paso, TX show rather than the Dallas one and...
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2.0
I liked
  • Phone staff
I didn't like
  • Issue not resolved
  • Inconvenience
  • Customer service
#982975
Reply to reviews
What a nightmare my Stubhub experience has been. Long story short -- I listed tickets for Dear Evan Hanson in NYC. I listed my seat and row and uploaded the ticket. It was bought - and then the same day canceled. Okay, no big deal - until I received a message saying my...
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Anonymous
ANGRY

I am dealing with almost this exact same issue. I tried calling and being honest about a mistake and they still charged me $200 SO I guess the consumer gets their money back ...

1.0
I didn't like
  • Lack of transparency
  • Customer service
  • Seller fraud
#992616
Reply to reviews
So I bought a Coachella ticket for Spring 2017 at a whopping price of $553. I later decided I wanted to go to another festival so I listed my ticket back on Stubhub for a deal of $470, cutting my losses because I desperately need this money considering I'm a broke...
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I had tickets that I could not use, so I sold them. When I clicked on my activity to see if they were list it didn't show that they had been sold, so I posted them again. It let me post them multiple times, I was trying to sell them, and in my profile it showed that...
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I didn't like
  • Very unhappy
  • Lack of transparency
  • Customer service
#935532
Reply to reviews
Bought two tix for the FSU vs Ole Miss game in Orlando. Website showed I was in section P48, row 113, seats 33 & 32. After clicking and downloading I saw that the tickets also said SRO next to the section. But the ticket printed with rows and seat numbers. I bought...
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2.3
I liked
  • Customer service responded quickly
I didn't like
  • Did not take enough responsibility for misleading information
#913778
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