Stuart Weitzman
Stuart Weitzman Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Stuart Weitzman has a 1.8 star rating from 3 reviews. Consumers are mostly dissatisfied, citing problems with returns, refunds, and customer service despite occasional fast delivery and past good sizing.
Key Takeaways for Future Customers
- Read Stuart Weitzman reviews for post-purchase experiences before ordering.
- Expect high price level and look for Discounts and Special Offers.
- Prepare for potential issues with exchanges and refunds and allow extra time for resolution.
Negative Feedback / Risk Areas
- Frequent customer complaints about rude, condescending customer service.
- Refunds delayed after confirmed receipt of returns.
- Returns and exchanges described as a nightmare; sizing and UK size suggestions may be inaccurate.
Positive Feedback
Reviewers note fast delivery and that older products had reliable sizing; many value discounts and special offers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Stuart Weitzman has a 1.8 star rating from 3 reviews. Consumers are mostly dissatisfied, citing problems with returns, refunds, and customer service despite occasional fast delivery and past good sizing.
Key Takeaways for Future Customers
- Read Stuart Weitzman reviews for post-purchase experiences before ordering.
- Expect high price level and look for Discounts and Special Offers.
- Prepare for potential issues with exchanges and refunds and allow extra time for resolution.
Negative Feedback / Risk Areas
- Frequent customer complaints about rude, condescending customer service.
- Refunds delayed after confirmed receipt of returns.
- Returns and exchanges described as a nightmare; sizing and UK size suggestions may be inaccurate.
Positive Feedback
Reviewers note fast delivery and that older products had reliable sizing; many value discounts and special offers.
Turn one complaint into a collective action
Missing order
Missing order my sandal withe pearls designed and hill for summer is missing Andi already paid
For itplease let me know when I can receive it and when you sending it
Thanks
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerEmployee complete
- Seeks credit for two pairs of Stuart Weitzman sandals.
- Spoke with a rude, condescending rep; not helpful.
I am an online valid customer and want to receive a credit for two pairs of Stuart Weitzman sandals.
The person I spoke to was rude condescending and I never order from this site again.
For the most part my dealings with the company have been great!
This particular person was not helpfull !
Im very upset
I wont deal with online again.
- Fast delivery
- Condescending no help depending on who answers phone
Preferred solution: A credit for perfectly unworn shoes. They were bought in March. Tried on yesterday and had problems with the fit.
User's recommendation: If your returning an order it’s a nightmare
Discuss my rider application
- The activation code expired after 24 hours, locking the DBS account.
- I haven't received a new activation code since the lock.
Actually I have done my DBS check and it says you need to active your DBS account and I try to do that and it didn't accept my username which I gave when I felt application for DBS I keep try time past and my activation code has expired for 24 hours and it lock my account and I was wait for 24 hours again and haven't received new activation code and I try same one which was expired and it lock my account again !!! I want you to help I open my account very soon please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Milan, Lombardy
Have not received a refund - Order ID 00754155
- Boots returned via FedEx; too big.
- SW acknowledged receipt and said refund was processed; Dec 6 no refund; call promised it would appear soon.
Stuart Weitzman contacted me by email three weeks ago and said they thought I was refunded. They stated they would check with their refund department and ask them to refund the £750.
I chased a week ago to find out the status of the refund but heard nothing further. Stuart Weitzman has not refunded me for the unworn boots as of 5 January 2023.
5 Oct purchased boots which were too big. Returned boots via FedEx.
Stuart Weitzman acknowledged receiving the item and confirmed in writing twice a refund has been processed. 6 Dec no refund to date.
Telephoned SW today and was promised a refund was made a few days ago and will show up in few more days. I await this refund.
- Years ago they made real good sizing shoes
- Sizing do not match their suggested uk sizing
Preferred solution: Full refund
User's recommendation: After 9 phone calls. I was basically ignored. They kept saying sorry we cannot escalate your problem. I would not buy from them again.
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