Stuart Weitzman
Stuart Weitzman Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Stuart Weitzman has 1.9 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Fast delivery, Years ago they made real good sizing shoes.
Cons: Condescending no help depending on who answers phone, Sizing do not match their suggested uk sizing.Recent recommendations regarding this business are as follows: "If your returning an order it’s a nightmare", "After 9 phone calls. I was basically ignored. They kept saying sorry we cannot escalate your problem. I would not buy from them again.".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Stuart Weitzman has 1.9 star rating based on 3 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Fast delivery, Years ago they made real good sizing shoes.
Cons: Condescending no help depending on who answers phone, Sizing do not match their suggested uk sizing.Recent recommendations regarding this business are as follows: "If your returning an order it’s a nightmare", "After 9 phone calls. I was basically ignored. They kept saying sorry we cannot escalate your problem. I would not buy from them again.".
Review authors value the most Discounts and Special Offers. Consumers are not pleased with Customer service and Exchange, Refund and Cancellation Policy. The price level of this organization is high according to consumer reviews.
Alexandria, Virginia
Missing order
Missing order my sandal withe pearls designed and hill for summer is missing Andi already paid
For itplease let me know when I can receive it and when you sending it
Thanks
Employee complete
I am an online valid customer and want to receive a credit for two pairs of Stuart Weitzman sandals.
The person I spoke to was rude condescending and I never order from this site again.
For the most part my dealings with the company have been great!
This particular person was not helpfull !
Im very upset
I wont deal with online again.
- Fast delivery
- Condescending no help depending on who answers phone
Preferred solution: A credit for perfectly unworn shoes. They were bought in March. Tried on yesterday and had problems with the fit.
User's recommendation: If your returning an order it’s a nightmare
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Bristol, England
Discuss my rider application
Actually I have done my DBS check and it says you need to active your DBS account and I try to do that and it didn't accept my username which I gave when I felt application for DBS I keep try time past and my activation code has expired for 24 hours and it lock my account and I was wait for 24 hours again and haven't received new activation code and I try same one which was expired and it lock my account again !!! I want you to help I open my account very soon please
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Verified Reviewer |
Milan, Lombardy
Have not received a refund - Order ID 00754155
Stuart Weitzman contacted me by email three weeks ago and said they thought I was refunded. They stated they would check with their refund department and ask them to refund the £750.
I chased a week ago to find out the status of the refund but heard nothing further. Stuart Weitzman has not refunded me for the unworn boots as of 5 January 2023.
5 Oct purchased boots which were too big. Returned boots via FedEx.
Stuart Weitzman acknowledged receiving the item and confirmed in writing twice a refund has been processed. 6 Dec no refund to date.
Telephoned SW today and was promised a refund was made a few days ago and will show up in few more days. I await this refund.
- Years ago they made real good sizing shoes
- Sizing do not match their suggested uk sizing
Preferred solution: Full refund
User's recommendation: After 9 phone calls. I was basically ignored. They kept saying sorry we cannot escalate your problem. I would not buy from them again.
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