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StriVectin Com

StriVectin Com

strivectin.com
What is your customer experience with StriVectin Com?

StriVectin Com Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • StriVectin Com has 2.0 star rating based on 9 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Gd product, Great products.
    Cons: Horrible online customer service witness this horrible experience, No customer support, Not trustworthy.

  • Recent recommendations regarding this business are as follows: "Difficult website to use. By mistake I placed my order twice and have been unable to speak to a human to correct this error. I like their products but will probably never order from them again.", "Dont use web site", "Don't buy products at competitive with no customer support", "Do not purchase anything directly from Strivectin", "Do not purchase anything directly from them".

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Sharie O Npc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I forgot my password Every time I try for to get a new one nothing is sent to my email

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Im trying to reset my password for the last 2 weeks It saids they will send me a email to reset my password But I never receive nothing

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Preferred solution: Already told you

Janet M Pdi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Saint Johns, Florida

To edit my current order

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On October 5 I placed and order for Anti-wrinkle SD advanced moisturizer. By mistake I placed my order twice.

CapitalOne questioned my order. I need to delete the second order for the same product. I tried sending an email and the response to my email was the programmer was in the learning stage and couldnt help. I called the 800 number at approximately 2:30 EST and the recording said the service was closed.

Please assist I deleting my second Oder for the same product. Thank you.

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User's recommendation: Difficult website to use. By mistake I placed my order twice and have been unable to speak to a human to correct this error. I like their products but will probably never order from them again.

Penny E Ljp

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I am simply trying to find out where my product is that I bought and paid for on August 21.

Contains 1 confidential file for company representatives

Spent $72.09 on aug 21. Have not received order.

Cant get anyone or computer to tell me status on my product purchase or expected delivery date.

Order number. SVUS-00026528

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Pros:
  • Great products
Cons:
  • Horrible online customer service witness this horrible experience

Preferred solution: Deliver product or service ordered

User's recommendation: Dont use web site

Liana C Hdk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No way to contact them, order not received

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I tried their phone and nobody answer, nobody sends text as said in their voice mail. No email received confirming my order, my card was charged and no product received

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Loss:
$65

Preferred solution: Full refund

User's recommendation: Do not purchase anything directly from them

Joe A Kpd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraudulent charge

I need somebody to call me .. I was debited $152 for no order , I was going to call my bank for fraud charges ..

I thought it would b best to speak to Strivectin employee ..

please call me Joe . 626.482.3580

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Loss:
$152

Preferred solution: Was charged without purchasing anything

Karen K Bfr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I haven't received my order

I placed an order and never received the product. I can't get in touch with customer service for 2 Weekes. This is awful and disturbingno

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Loss:
$109
Cons:
  • No customer support

Preferred solution: Full refund

User's recommendation: Don't buy products at competitive with no customer support

Joe A Afm

Fraudulent charge

I was charged $152 on my debit card .. I never ordered anything.123567****999977****666666****666666****666666****6666****

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Loss:
$152
Pros:
  • Gd product
Cons:
  • Not trustworthy

Preferred solution: Full refund

Cynthia M Qsn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ventura, California

Not liking that I can’t Speak to an Agent .

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I have no ideal when my Orders are coming. Making me feel very uncomfortable with no Respond since 7-22-23.

I thought Ordering from StriVectin direct would be good.

Normally I order from Macys! Hope to hear from StriVectin soon.

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User's recommendation: The Products are Great, it’s communicating that needs Work!!!

Anonymous
map-marker Queens, New York

I haven't received my order

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I have no way to contact them. There 800 number is not working, nobody answered and they are not sending you any text as promis on their line.

My card was charge, but no confirmation of my order and nothing received. I do not know what is going on with the item I ordered, when or if this will be delivered.

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User's recommendation: Do not purchase anything directly from Strivectin

Lin b Nvu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Wake Forest, North Carolina

Directions are ambiguous

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Original review updated Jul 17, 2023

Directions that came with product are incorrect, they are for the wrong product, but most aggravating is that you can not speak to a human and explain your concerns, please do not go down this path of impersonal customer service, I will not purchase any future products from your company because of this poor customer service issue, I'm sure there are many others that feel this way but will not take the time to note it.

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Cynthia M Qsn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ventura, California

Problem with my order

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I HAVEN'T RECEIVED ANY E-MAIL WHEN MY ORDERS ARE BEING DELIVERED. LAST EMAIL ON 7-22-23 ! ALL I WANT IS THE PRODUCTS I ORDERED.

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User's recommendation: Yes, it’s a very Good Product

Karen R Djk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Question about product

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I ordered the product advertised on eBay when it came It was discolored and I dont know if its safe to use or not.

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Loss:
$75

Preferred solution: Find out if this product is safe to use

User's recommendation: Don’t buy this product from eBay

Liliya S Nxn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I have questions regarding my credits

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Original review updated Jan 02, 2023

Nobody ever called me back. I've been using this product for more than few years, and I never had an issue like this year.

They don't pick up the phone, they don't reply to voicemail. I had a simple request and I couldn't get anybody to even reply to me.

They tell you to contact them through the text or Facebook and they say on the phone press number one, and when you do, it doesn't work... I like the producta lot, but do not like the service from the company.

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Preferred solution: I just want somebody to call me and address the problem I had online with my credits that I could not apply and then they disappear.

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