Skip to content
Stratus Building Solutions

Stratus Building Solutions

www.stratusclean.com
What is your customer experience with Stratus Building Solutions?

Stratus Building Solutions Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Stratus Building Solutions has a 1.0 star rating from 1 review, with consumers mostly dissatisfied and a 100% unfavorable rating; recent recommendations state "Do not work with Stratus Building Solutions!". Complaints focus on billing practices, customer service, high price level, and franchise-related disputes noted in a pending lawsuit.

Positive Feedback

No positive comments appear in available Stratus Building Solutions reviews.

Negative Feedback / Risk Areas

  • Customers report manipulative contracts and disputes over cancellation and refunds.
  • Repeated complaints about poor cleaning performance and weak customer service.
  • Allegations of franchise exploitation and ongoing legal action raise additional risk.

Key Takeaways for Future Customers

  • Carefully review contract terms before signing and document billing promises.
  • Consider alternative vendors given persistent customer complaints and pricing concerns.
  • If considering a franchise, evaluate legal and financial risks thoroughly.
View full overview ›

Media from reviews

Stratus Building Solutions - Terrible service! Unethical billing practices
Stratus Building Solutions - Terrible service! Unethical billing practices - Image 2Stratus Building Solutions - Terrible service! Unethical billing practices - Image 3Stratus Building Solutions - Terrible service! Unethical billing practices - Image 4Stratus Building Solutions - Terrible service! Unethical billing practices - Image 5
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Anonymous
map-marker Doylestown, Pennsylvania

Terrible service! Unethical billing practices

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Contract terms are manipulative.
  • - Cancellation isn't honored.
  • - Cleaning service failed to meet promises.
  • - Overpriced and misses areas.
Stratus Building Solutions - Terrible service! Unethical billing practices
Stratus Building Solutions - Terrible service! Unethical billing practices - Image 2
Stratus Building Solutions - Terrible service! Unethical billing practices - Image 3
Stratus Building Solutions - Terrible service! Unethical billing practices - Image 4
Stratus Building Solutions - Terrible service! Unethical billing practices - Image 5

Do not book this company for cleaning!!

1. Manipulative contracts.

In the sales cycle they say with a 30-day notice you can get out of a contract. However if you try to cancel your contract they will say you can't. And attempt to force you to stay.

2. They're cleaning service was bad!

Three complaints over a two-month period of not fulfilling what they promised.

3. Management attempt to bully you into accepting shabby service

4. They are overpriced for what they offer

5.

They do not have a whatever it takes attitude to get cleaning done. They will miss areas of your building and blame it on that not being in the contract

Stay as far away from this service that you can.

View full review
Jersey Ujb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Stratus Building Solutions is the WORST, MOST UNETHICAL UNPROFESSIONAL COMPANY!!!

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
AI Highlights
  • - Do not give money or buy a Stratus janitorial franchise.
  • - The program exploits people with little money and resources and leaves franchisees defrauded.

Do not give Stratus Building Solutions any money and do not buy into their scam of owning your own janitorial franchise business. Its nothing but a scam to exploit people who already have little money and little resources.

They sell these people on a business. Behind closed doors, they take their money, make them work hard with nothing to show for it and call them losers. I saw this first hand!

Most franchisees walk away burned, defrauded of their money, with a lot of wasted time because they need to go elsewhere to earn money to live!

Do not believe them. They are the worst kind of scam out there, violating already poor, marginalized people.

Loss:
$10000
Cons:
  • Fraud - liars - losers - greedy - exploiting innocent people

Preferred solution: Full refund

User's recommendation: Do not work with Stratus Building Solutions!

View full review
1 comment
Guest

It is known the owners of the master franchises (each office) have little oversight from corporate, so they cut corners, do not follow federal and state franchise and employment laws, lie, cheat and otherwise scam anyone and everyone and go to great lengths to remove any truthful negative reviews about their businesses and post fake 5-star reviews about themselves. Corporate needs to have an independent transparent team review and address complaints. They truly are the worst kind of company out there.

FortmanLaw F

A lawsuit in Missouri on behalf of STRATUS franchisees

AI Highlights
  • - A Missouri suit was filed for Stratus Building Solutions franchisees.
  • - It seeks fraud and breach of contract damages and class-action certification.

The Law Office of Jonathan E. Fortman, LLC has filed a lawsuit in Missouri on behalf of franchisees of Stratus Building Solutions. The lawsuit seeks to recover damages on behalf of the franchisees for fraud and breach of contract. The lawsuit is asking the Court to certify the case as a class action. The investigation is ongoing, if you, or anyone you know, has had a franchise terminated by Stratus or any of its master franchisors, if you believe the company gave you false or misleading information to get you to pay money and sign the franchise agreement, or if the company has failed to live up to its obligations under the franchise agreement, we would like to talk to you. You can contact us anytime by calling the number below. There is NO CHARGE to you to discuss this matter and your call will be kept in confidence. Please call us as soon as possible.

Law Office of Jonathan E. Fortman, LLC

(314)522-****

jef@***.com

View full review
3 comments
Guest

the only way to solve the problem with this company is to take them to court.they sale fish in the water and they lie 24/7 and they take your money and they waste your time...and they will make you work for free oh oh 5$ or 4$ an hour and if you are lucky 10$ an hour after you lose 1000's $

Jerry V Dbg

Recently over a dosen people were PICKETING stratus. People who gave there life savings in order to start a business with stratus were ripped-off.

They lost everything. A man that came out on television refered to them as a CAVE of RATS! Management of stratus would not come out and talk to the people that they ripped-off. The people were not allowed into the building to talk to stratus.

The police was called and stratus kept hiding in there cave. If you have been riped-off by Stratus don't let them get away with it. Organise, talk to other people and take action its your right and your 1st Amendment right to organise and talk to other people.

These cleaning companies have been ripping of so many people around this country and this needs to stop! I will post the link to what came out on Television on how Stratus ripped-off so many people.

Guest

Just another amubulance chaser trying to make a "quick buck". Doesn't care about trying to solve the problem.

Just wants his name in the "blogosphere". He's posted on numerous sites already trying to get people who want to blame others for their misfortune.

Same as he did as he was complaining about the same court system that he supposidly champions. This guy is a loser in no uncertain terms......

View more comments (2)

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article