StrapsCo
StrapsCo Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.1 star rating based on 9 customer reviews; consumers are mostly dissatisfied with a 67% unfavorable share and users report a high price level.
Positive Feedback
StrapsCo reviews mention fast and efficient ordering and reliable shipping performance for received items.
Negative Feedback / Risk Areas
- Recurring StrapsCo customer complaints about unresponsive customer service and inability to reach support.
- Frequent reports of missing, wrong, or damaged items and outdated tracking information.
- Many customers request a refund and report difficulties obtaining credits or resolution.
Key Takeaways for Future Customers
- Expect good shipping when fulfilled but verify tracking and delivery promptly.
- Be prepared to follow up persistently for returns, refunds, or customer service.
- Consider price sensitivity given reports of high price level.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
2.1 star rating based on 9 customer reviews; consumers are mostly dissatisfied with a 67% unfavorable share and users report a high price level.
Positive Feedback
StrapsCo reviews mention fast and efficient ordering and reliable shipping performance for received items.
Negative Feedback / Risk Areas
- Recurring StrapsCo customer complaints about unresponsive customer service and inability to reach support.
- Frequent reports of missing, wrong, or damaged items and outdated tracking information.
- Many customers request a refund and report difficulties obtaining credits or resolution.
Key Takeaways for Future Customers
- Expect good shipping when fulfilled but verify tracking and delivery promptly.
- Be prepared to follow up persistently for returns, refunds, or customer service.
- Consider price sensitivity given reports of high price level.
Media from reviews
Turn one complaint into a collective action
San Francisco, California
Made purchase, several days ago, haven’t received a tracking or shipping number
Over several days ago, I made an online purchase for a Garmin golf watch charger. This purchase was a bit more than most chargers, though I chose your company, believing it is credible.
After several days and no response regarding a tracking number or arrival date, I decided to attempt contacting you, the company, and that hasn't been a pleasant task to date. So hopefully this works.
Preferred solution: Deliver product or service ordered
User's recommendation: No reply.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerStrapsco provides outdated tracking number. My package delivered September 19,2024. But i order strap last august 7,2025
Totally disappointed. Outdated tracking number.
Delivered but nothing received. No customer service number to be called.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAbout my package
Delivered but not recieve my package
Tracking number is old. Delivered date september 19,2024 pls answer
Duncan, Arizona
Need assistance with ordering a strap for my smartnwatch
I needed to speak to a real person about ordering a straps coat.Watch band for my watch and no one ever would come back to me. Poor communication and poor customer service.
My name is Robert Cutlip phone number is 520253****. No.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: One of my straps is damaged
Company fixed the issue and I have been provided with apology.
I ordered 3 straps and the pink one is ripped.
I would just like to get a replacement. It would be very welcomed to get another one
User's recommendation: Would just like a replacement
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Montréal-Ouest, Quebec
Oder #125**** missing an item
Oder #125**** did not include the screen protector for my fitbit Charge 2. Please cancel the item and credit my card used for the order
- Great in shipping the products
- No customer service for follow up when there are issues with the order
Preferred solution: Full refund
User's recommendation: Not really. Quite to hassle to follow up and contact the company when you have an issue with the order
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerYall sent me the wrong strap 3 times
I need someone to contact me. This is the 3rd time y'all sent the wrong size.
I need 20 m, not 22 m. Someone needs to contact me.
Preferred solution: I just want the right straps before u lose my watch
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Montréal-Ouest, Quebec
Never received my strap order…please refund
The tracking information for StrapsCo indicated that my order was completed, but it did not show a delivery date. I ordered a strap in December and have not yet received it.
The order number is 116**** and the tracking number is 940011****502337****83. Please refund the charge on my Visa.
- Customer support non existent
- Did not receive order
Preferred solution: Full refund
User's recommendation: Rating of 0 .. something sketchy with this company
Portland, Oregon
Return and buy again
I bought wrong band. Im buying a new one, and will return wrong size.
Edmund
Its a gift. Im patiently waiting for my purchase to complete.
The straps I ordered were the wrong ones
Will not fit my watch. I ordered ones for Invicta model 0693 the colition series.
Must return. Phone number is always busy. Please send me a message so I can send them back.
Jigsaw158@***.com. thanks PATRICK KEOGH Gleason
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCant find my invoice number to return
Can't get a hold of anyone by phone or email!! 39 days will be up and no resolution.
I put the strap on my watch and it was twisted. I can't finish my return because I have deleted my order and don't know the invoice number.
- Fast and efficient ordering
- Hard to get a hold of someone
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Pikesville, Maryland
They don’t return any emails
Ive tried to contact them for about a month concerning my order no response. Id like just for them to respond
- No customer service
Preferred solution: 50.00
User's recommendation: Don’t do business with them
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