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STP

STP

www.stp.com
What is your customer experience with STP?

STP Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

STP has a 1.0 star rating from 1 review and consumers are mostly dissatisfied, with unfavorable ratings at 100%.

Positive Feedback

One reviewer noted alternative suggestions like "Buy fram" and "Buy other products," implying some customers seek better-performing options than STP.

Negative Feedback / Risk Areas

  • Reports of oil filter gaskets falling off causing oil spills and cleanup costs highlight product quality issues noted in STP reviews.
  • Long hold times for ATF questions indicate weak customer service and response times.
  • Complaints suggest customers may seek refunds or avoid future purchases due to damage and service delays, reflecting STP customer complaints.

Key Takeaways for Future Customers

  • Consider alternative brands for filters based on reported gasket failures.
  • Expect potential customer service delays when calling about ATF or product issues.
  • Document damage and costs promptly if pursuing refunds or claims.
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Media from reviews

STP - Oil filter gaskets fall off cost me 75 dollars in oil and clean up costs never buy...
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Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Bob J Ynk

Oil filter gaskets fall off cost me 75 dollars in oil and clean up costs never buy again!!!!

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AI Highlights
  • Gaskets were not crimped or glued to the filter.
  • Two filters, sixteen quarts of oil, and two bags of oil-dry were needed after startup.
STP - Oil filter gaskets fall off cost me 75 dollars in oil and clean up costs never buy...
Updated by user May 04, 2022

Can not get in contact with autozone or stp

Updated by user May 04, 2022

36 hours not a call

Original review May 04, 2022

Gaskets at not crimped or glued to the filter total fail not worth the aggravation to clean up two gallons of oil upon starting up after a simple oil change two filters sixteen quarts of oil and two bags of oil dry later, not worth it for the garbage I bought

Loss:
$100
Cons:
  • All junk
  • Use something else
  • Garbage

Preferred solution: Full refund

User's recommendation: Buy fram

View full review
Anonymous
map-marker Gilbert, Arizona

ATF question about product

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Waited to long on hold

User's recommendation: Buy other products

View full review

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