Storyblocks
Storyblocks Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Storyblocks has a 1.7 star rating from 4 reviews. Consumers are mostly dissatisfied, citing high price level and poor Privacy and Data Security, Exchange, Refund and Cancellation experiences.
Key Takeaways for Future Customers
- Read billing terms carefully; reviewers report unexpected annual charges instead of monthly subscriptions.
- Expect limited live support; customer service and refunds may take time to resolve.
- Good content library noted, but weigh against membership cost and refund risks.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing, unauthorized charges, and subscription renewals.
- Poor response from customer service and lack of phone support for cancellation or refunds.
- Confusing sign up flow leading to wrong plan selection and refund disputes.
Positive Feedback
Reviewers acknowledge a strong library of videos and useful material when the subscription and refunds are resolved.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Storyblocks has a 1.7 star rating from 4 reviews. Consumers are mostly dissatisfied, citing high price level and poor Privacy and Data Security, Exchange, Refund and Cancellation experiences.
Key Takeaways for Future Customers
- Read billing terms carefully; reviewers report unexpected annual charges instead of monthly subscriptions.
- Expect limited live support; customer service and refunds may take time to resolve.
- Good content library noted, but weigh against membership cost and refund risks.
Negative Feedback / Risk Areas
- Recurring customer complaints about billing, unauthorized charges, and subscription renewals.
- Poor response from customer service and lack of phone support for cancellation or refunds.
- Confusing sign up flow leading to wrong plan selection and refund disputes.
Positive Feedback
Reviewers acknowledge a strong library of videos and useful material when the subscription and refunds are resolved.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Martinez, California
Questions on if storyblocks can do what I need??
Nothing happened, and I didn't get my question answered. Can the app do what I need to do, including write the captions from my voiceover?
Preferred solution: answers before I purchase
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerTrying to cancel my deceased wife's subscription that they just billed her for on 6/5/2025
Terrible! No response to numerous messages left and no answer to emails either.
I am trying to cancel our account with them. But they certainly billed our Discover credit card for my deceased wife who of course no longer needs their service!
no human answers any of my calls and does not return calls requested to countless messages that I have left regarding wanting to cancel my deceased wife's account with them.
User's recommendation: Don't pay for their service because they have terrible customer service!!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |This person supports our platform.
SupporterResolved: Azpuckhead@***.com
- - I was billed $389 for an annual subscription, not monthly.
- - I signed up on 5/29/2025 for a single unlimited monthly plan.
- - I request acknowledgment.
Yes, the company did great ! Thank you.
Hello, On 5/29/2025, I signed up for the single individual unlimited monthly plan. However, your company billed me $389.00 for an annual subscription.
No, that is not what I ordered. Your company has an excellent file of videos, which is why I signed up. But I wanted only a monthly billing as per your advertisement, and the robot chat says that I can cancel at any time. I had no intention of canceling, but your absolute lack of response makes me wonder.
Please acknowledge my message.
Thank you.
James Sesnak
User's recommendation: Hello, Storyblocks has given me the refund I requested. Please note, thier site has great material & I found it very useful. The sign up process, at least for me, was confusing. I believed I signed up for a monthly billing plan but was charged for an annual plan. My error? I certainly can't rule it out but that was not my intention & I thought I was carfeful in my selection. It should be noted that the chat bot answered questions appropriately but eneded with the message, it will take a few hours for the customer service to respond. But in the end it all worked out. Please note, I do not regret signing up with this company, they came through and I appreciate it.
Lack of communication
Still waiting on Support to contact me back
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized charges
- - Charged $420 without authorization.
- - I did not sign up; they charge more than agreed and do not respond.
- - There is no customer service phone number.
I was charged $420 without authorization - I did not sign up - they charge you more than you agree to pay for service. They do not respond to inquiries and I have sent multiple emails.
They will do not have a phone number to reach anyone in customer service.
Transparency in their charges would be great and practices would be great but unfortunately they make it difficult to resolve any issues. Companies could provide a better service if they contact previous customers asking if they want to sign up or renew .
Preferred solution: Full refund
User's recommendation: Do not enroll!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCANCEL MY MEMBERSHIP
I noticed my cc was charged again this year. Cancel my membership. this is the second time this has occurred.
User's recommendation: not if keep renewing my membership
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